Dropbox account disabled Out of curiosity, is your account a paid personal account or a business one? I've been seeing lots of posts regarding disabled accounts but I'm wondering how many of those are free or personal accounts being vs. Unfortunately all my years and my storage is not reachable for longer than 10 days now and still 0 communication is done by dropbox. For instance, Dropbox offers two-factor My account was disabled last night for no reason that I can discern. Sep 8, 2020 · Dropbox is a handy way to synchronize files across devices via the cloud. Suspended members lose access to all files, folders, and Paper docs associated with their account. Just boom, disabled. May 7, 2025 · There are lots of reasons why Dropbox may disable your account, such as abhorrent content. To use 2-factor authentication, you need a mobile device Dec 30, 2024 · If you experience difficulties logging into a disabled account, the first action to take is to attempt a login. By default, Dropbox starts whenever you turn on your Windows PC or Mac, but sometimes you might not want it to. With a secondary email, any files or folders shared with either your primary or secondary email will go directly to the same Dropbox account. 5 times my tickets have been closed without the help i need. But I can try to help or at least tell what is going on. My dropbox account was disabled/deleted many years ago. You can add a secondary email to make it easier to manage content. I have school files, personal files and work files in there. Is your Dropbox locked? Learn how to unlock files, folders, and restore account access with these simple troubleshooting steps. However I Aug 26, 2025 · Learn what to do if you lost access to the email address associated with your Dropbox account. This account's links are generating too much traffic and have been temporarily disabled. Oct 3, 2016 · Effective September 1, 2017, Dropbox Plus and team account users can no longer render HTML content. Software technician: Jennifer French Hello, I'm Jennifer French, a Software Expert on JustAnswer. We received 232 public reports of potential terror content and acted on every report. How long does Dropbox keep my files after I delete my account? When you delete your Dropbox account, we will initiate deletion of the files you store on our Services after 30 days. Tap on the “Account” tab located at the bottom right corner and you’ll see your account settings. Yes, I mean " Sign in with Apple". Jan 7, 2025 · You and Dropbox agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be brought in the federal or state courts of San Francisco County, California, subject to the mandatory arbitration provisions below. Jul 30, 2025 · You can upload photos and videos from your phone or other devices to Dropbox by connecting them to your computer and using the camera uploads feature. Jun 25, 2025 · To share with someone who doesn’t have a Dropbox account, learn how to share with anyone. Bring your photos, docs, and videos anywhere and keep your files safe. If the account has been active and then suddenly disabled, it is often due to Dropbox’s intervention, necessitating direct support contact. Today, for the first time in history, I was faced with the fact that my account [Removed as per Community Guidelines] was disabled. You can find the support options that are available to you on the Support page. Jun 6, 2024 · If you use Google, you can use your Google account to log in to Dropbox. If the account has been active recently and is now disabled, then it was likely disabled by Dropbox for some reason, and you'd need to contact Support directly. 8K subscribers Subscribed Jun 18, 2025 · You can easily update the settings on your Dropbox account. I had dropbox plus when my accoutn got disabled without a message from anyone at dropbox. Your links won't work during this time, and you won't be able to create new ones. Find clarity and support today! Hi, I have my entire LIFE on my Dropbox account, I have been a LOYAL customer for many many many years, suddenly my account has been disabled and now it's Dropbox have previously said that once an account is deleted the data is removed so as Rich said that is now unrecoverable. May 8, 2025 · Dropbox 的使命是设计更加开明的工作方式，这就要求我们打造一个深受信赖的环境。为此，我们力求确保对个人安全和法定权利的保障。 Dropbox 上哪些行为是不可接受的？ 我们的 服务条款 和 可接受使用政策 中指明了在 Dropbox 上不可接受的行为类型。我们不会容忍使我们的用户处于危险境地的内容 Ok, thanks for letting me know. com or through a mobile app store, and troubleshoot common cancellation issues. Oct 4, 2023 · Is your Dropbox account disabled? This can happen if your account was inactive for more than a year, and in this article we’ll show you how to fix it. Last week my account got disabled and I messaged dropbox employees from sales, support fb and twitter. I tap Open in Word to open the doc, Dropbox opens up Word, and then nothing May 8, 2025 · Dropbox 可能出於多種原因停用您的帳戶，其中一個例子是帳戶中出現不當內容。瞭解 Dropbox 帳戶被停用的原因。 Jan 24, 2025 · If you’re having issues with camera uploads, use this troubleshooting guide to solve many of the most common errors no matter what device you’re using. There was professional and sensitive data in my account without that I am unable to work. Manage and optimize Now that your team is up and running with Dropbox, it's essential to maintain smooth operations and take advantage of advanced features. I recently signed in to my Dropbox account on another device and activated two-factor verification. However, when it comes to security, Dropbox has a few extra features that may give it an edge over Google Drive. I got my dropbox account disabled 3 days back, and having the same issue you guys are having and no responses. I received absolutely no communication from Dropbox about this and I'm a bit purplexed as to what could have caused this. Share files securely, scan and upload documents, and get tips for using Dropbox for easier collaboration. This is concerning and I would like to know what steps I can take to regain control of my account and protect my personal information since I've stored all my id copies and lots of important personal identity documents We would like to show you a description here but the site won’t allow us. Jul 13, 2020 · Company account with email (like email Dropbox of me) has been disabled from Saturday, July 11, 2020. If I want to, I can unlock the files and THEN manually start Dropbox. Learn how to leave a shared folder. Find out how here. Fellow redditers. I have used dropbox since 2013, pay for a premium plan, and pretty much have my entire life in there --including my medical Apr 24, 2024 · Other than the “Your Dropbox is almost full” notification, you might also want to disable other notifications from Dropbox that annoy you. FAQs cover 2FA, verification, file access, and account protection. I have deleted my Dropbox account created by my Apple id and seems cannot re-create a Dropbox account using this Apple id? Jul 30, 2025 · You can upload photos and videos from your phone or other devices to Dropbox by connecting them to your computer and using the camera uploads feature. Nov 7, 2025 · Your email is the username for your Dropbox account. Completely disable "Dropbox on Startup" When starting up my computer and logging in to the user account, I do NOT want Dropbox to be starting, at all. These are all the methods using which you can stop Dropbox from login in automatically on the Windows startup. Find out why your Dropbox account has been disabled. I reported him, deleted the file, uninstalled element, and shut my PC down. I've Hello! My account has been disabled out of nowhere, I’ve read that the accounts get disabled after 1 year of no use but I’ve use it sometimes now and then. In cases of lost access to the registered email, contacting the email service provider (ESP) might help regain access. In general, someone would receive this message when going over their daily bandwidth limits for their Dropbox account and plan. Today I get logged out of everything with “sorry, this account is disabled” message when I try to login. I was actively working in dropbox when suddenly I was logged out and got a message that said my account was disabled. I see posts on Reddit about people having their Dropbox accounts disabled. Apr 25, 2025 · If you think your Dropbox account may have been hacked, check to see if any of the following apply to you. If you’re still unable to reactivate your disabled account, then you can always contact Dropbox support who should be able to help you troubleshoot your issue and get your account back up and running. Uploading your photos and videos to Dropbox ensures your files are securely backed up, accessible from any device, while freeing space on your phone. I use it on my PC with Office 365.  Hello!I've been using dropbox for almost a year now. Jan 14, 2025 · Learn how to stop Dropbox sync, disable your account, and unlink it easily. Discover how to link and unlink two Dropbox accounts. In this section, we'll cover best practices for using reporting tools, managing your storage, keeping files organized, and ensuring data security. They both offer end-to-end encryption in order to ensure that your data is private and secure, and both use strong access controls to prevent unauthorized access. I have been a Dropbox user for over 10years. Click the "Dropbox" icon in the Windows notification area (at the bottom-right corner of your screen) or on the Mac menu bar (at Apr 13, 2025 · Dropbox wrote: tried to login to my account on safari it said my account is marked inactive so was my disabled because it was inactive When was the last time you signed in to the account? If the account was idle for more than a year it would have been deleted due to inactivity. But just 5 days ago, my account got locked, i've never received any mail of this whatsoever. If you don't want to wait the seven days, you could ask the team admin to restore your account, and then convert it. However, other users are not using dropbox. This doesn't rise to that level, but this morning, to my surprise, I got 39 emails from DB saying: Your sharing activity has been suspended for 24 hours due to issues with one of your files. I have emailed Dropbox several times and have posted in their forum and also tweeted but they have not responded back. Here's how to make sure it doesn't launch when you startup. So dropbox can get fucked, no-one should bother using this bullshit service. I have hundreds of thousands of files in there, with not many of them stored locally as well. These other users experience an annoying dropbox feature after every Windows login: A dropbox panel pops up and invites them to create a dropbox account. I do not have the desktop app/do not want to use the desktop version. In this article, we’ll explore the reasons behind a disabled Dropbox account and guide you through steps to resolve the issue. May 8, 2025 · 不快なコンテンツなど、Dropbox がアカウントを無効にする理由はたくさんあります。Dropbox アカウントが無効になっている理由をご確認ください。 So I had a couple dropbox accounts that I dumped photos into without knowing they would get deleted after a year of inactivity. I just use the online browser version. Oct 7, 2021 · But don't worry today we will help you, if you have lost your Dropbox account password then you can just simply watch this video where I have shown you the step-by-step guide to recover your Start a discussion in the Dropbox Community forum to get help with your account security and permissions. No email nothing just i cannot log in, It just says account is disabled. Find support from Community members. First, open Dropbox. Mar 15, 2025 · M365 disconnects my Dropbox account every single day I have been working from an iPad on a Word document stored in my Dropbox account for several years now. Plus, discover what files and folders are transferred in the process. The only way to remove a device from your dropbox account is by login into your dropbox from a web browser. Learn how to recover a disabled Instagram account and understand the reasons behind its deactivation. Dropbox and Google Drive are both reliable and secure cloud storage solutions. I don't want to lose access to my account, but it would be nice to use Dropbox as a secondary backup for some of my media. Learn how to safely uninstall Dropbox. I am unable to access important data in my Dropbox account because the email I used for the account has been deactivated, and I cannot receive the two-step verification codes. Jan 13, 2025 · Learn why your Dropbox link might be temporarily disabled and get simple fixes to resolve the issue quickly. Oct 2, 2025 · Learn how to change a team member's Dropbox account to an individual account. Now my account has been disabled without warning or apparent recourse. How do I reactivate my Dropbox account? Reactivating your Dropbox account is relatively simple, and can be done in a few simple steps. I have had Dropbox for more than 10 years with the account that you had been disabled and I still think that as a service it is excellent and has many excellent features, so much so that I have created accounts for more than ten companies of my clients. Learn what locked state is and how to resolve this for your team. Essential steps for managing your files. Can someone advise on what can I do ? Hi all I am hoping someone can help me. Only thing my Dropbox folder has is Photos and videos That my team shoots nothing else. Has anyone had any issues storing copies of Movies, Music, TV Shows etc for personal use/backups but not sharing them with others. I hope dropbox will support me soon because this account has the data I need. I checked back on emails from dropbox, and I found that the Sep 30, 2025 · Dropbox lets you change access permissions for shared links. However, one of the accounts managed to survive when I haven’t even longed into it for the past 2 years. The Public folder and its sharing functionality have been disabled. Everything will be gone forever 30 days after the disabled account notice. We would like to show you a description here but the site won’t allow us. Sep 23, 2022 · Then choose Dropbox and click on the “ Disable ” button from the bottom right corner of that tab. Account disabled without notice? Hello all, Last night I discovered that my Dropbox account had been disabled at some point. Jul 3, 2025 · Dropbox admins can suspend team members. I am using dropbox, and it works well. My account got disabled for inactivity without warning Yesterday, when I tried to access my account, it said the account had been marked as inactive even though I had only recently used it for work, I also did not receive a warning email to back up data. Is this not the case when you use your mobile app? Let me know more, and we'll take it from there! Apr 8, 2024 · 1. I have some important files in there! The account email is [personal information removed per the Community's Guidelines] I need to get it back. I hope something could be done, people's files and memories are lost because of this, I have memories of my late father and my family trusted me to save them and secure them, I keep telling myself my files are not gone, I hope it's Hi all I am hoping someone can help me. Learn how to set up and use your Dropbox account. The files Dropbox needs are not even accessible unless I as the user take a particular step to unlock them. If you’re a user on a team, only your admin can disable your account and delete your files. My user has a start page with the programs that are important to me and the corresponding link shortcuts, and almost everything works perfectly. Jul 30, 2025 · You can easily switch between two Dropbox accounts anywhere you use Dropbox. Account disabled Loved Dropbox for years, thankfully I moved most stuff to a privately hosted Nextcloud instance. Is 2FA currently enabled for your Dropbox account? I'm asking because if 2FA is enabled on a Dropbox account, you'll still need to enter a Dropbox multi-factor authentication code before logging in with Google. May 14, 2012 · This account's public links are generating too much traffic and have been temporarily disabled!. Message me privately with your email used and I can look at it for you in the office on Monday, no promise though as I work on the paid business side. Not using Dropbox yet? See how Dropbox helps you effortlessly share files and folders. Is there any way I can access it again? Or are all files gone?  Sep 22, 2025 · Dropbox admins may be required to take action when teams are in locked state. . Anybody have similar experience? How can I un-disable my Dropbox account? "Account disabled" Yesterday. On any platform, access the “Settings” or “Preferences” menu, then look for an “Account” tab/section to make changes to the available account options. Dropbox team admins: Learn how to turn camera uploads on or off for your team. They disabled randomly in the middle of the night 2 nights ago after someone tried to add a random email to my business account. I have been using Dropbox for months and was lulled into a false sense of security. e. Sep 14, 2023 · Choosing to uninstall Dropbox from your Mac, Windows, or Linux device won't delete your files or your account. so you may notice that each and every photo, layout and schematic that I have posted over the last couple of years has gone South. I just started using Dropbox for work. That is having 3 devices linked to your dropbox account. 8K subscribers Subscribed. I realized today that my Dropbox account was inaccessible on my phone, and had been disabled, and then realized that I must have saved the file into some random Dropbox folder that I had been saving some other things to, and it synced. 2. Dec 11, 2024 · In our company wehave been using Dropbox Standard for more than 10 years. So I did. I put in my question after being forced to create a new account (since my main account was disabled), asking why my account was disabled, and the mod there gives an automated response, adding it to this thread: Solved: Re: Why was my account disabled? - Dropbox Community Oct 23, 2025 · Troubleshoot common 2-factor authentication issues with Dropbox, including authentication codes not sending, losing your phone, and more. Nov 22, 2024 · Wondering how to download files from Dropbox without an account? In this post, you can learn 2 ways to create a shared link and download files without login. Hi, My Dropbox account has been hacked and the hacker has changed the email address associated with it. May 1, 2025 · If you no longer have access to the email address associated with your Dropbox account, you can contact your email service provider (ESP) to try to regain access to your email account. I have a project with a client and my dropbox account just got disabled, what's going on? There's no online support, who do I contact? Is your Dropbox account disabled or deleted? Get expert answers and solutions to common issues on our Q&A page. I pay my auto monthly subscription on time, I am very active on the app and haven't violated any terms. If you need to disable a link you’ve previously shared, learn how to delete shared links. Mar 16, 2022 · Fix Dropbox Error 429, Rate Limit (Too Many Requests). I see that others have had their accounts disabled. How to disable Dropbox pop-up asking me to login to Dropbox Recently, I replaced Windows 7 with Windows 10 on my desktop PC. Disabled account Hello there, I've been a Dropbox customer for many, many years. From January through June 2024, Dropbox disabled access to 1,249 pieces of terror or violent extremist content and disabled 484 accounts. Deleting your Dropbox account If you delete your Dropbox Basic, Plus, Family, Professional, or Essentials account, we’ll initiate deletion of the files you store on your account. I hope this helps! Apr 8, 2025 · To disable Camera Uploads on your Android device, start by opening the Dropbox app. Jun 11, 2025 · Wondering does Dropbox delete inactive accounts? Learn how to recover your files and prevent account loss in just a few steps. 2 minutes later they disabled the account and sent me a link to fill some stuff out and upload my id and have it be reviewed. Is there anything I can do to regain access to my Dropbox account? I have tried recovery attempts three 16 months ago ,dropbox disabled my account without any warning , i emailed them but still no response,i made another ,now today again they disabled my account without any warning their customer care service is worst ,i will never use dropbox in my life again ,people use dropbox to save their files,but here dropbox disabling account without any warning ,and they are not even giving response Oct 10, 2023 · Learn how to cancel or change your Dropbox subscription on dropbox. Another Drop box account disabled Well, I am another victim of Dropbox's instant account disabling. It sounds like in your case, your client might have exceeded their sharing limits and their links have been temporarily banned. com. Saying that I can assume that your monthly bandwidth goes beyond 12 TB/month ( 400GB * 30 days) on a regular basis. Jan 10, 2025 · Learn what to do if you're having trouble logging in to your Dropbox account, including things to check if you're a member of a Dropbox team. Login to Dropbox. However when i lost access I was a paying customer and had an active working subscription that would have re-billed on the re Sep 25, 2025 · If you're the team admin of a Dropbox team account, you can make other team members admins, too. I have just submitted a request for support using another account on their forums May 8, 2025 · 不快なコンテンツなど、Dropbox がアカウントを無効にする理由はたくさんあります。Dropbox アカウントが無効になっている理由をご確認ください。 So I had a couple dropbox accounts that I dumped photos into without knowing they would get deleted after a year of inactivity. Could you please assist me in reactivating my account? I apologize for any confusion and appreciate your Contact Dropbox support about a login issue, and we will respond within 48 hours. Learn how to password protect Dropbox files and set other access limits on shared links. a family PC. With the Dropbox Community you can connect with other users like you, get answers to your questions and discover how to work smarter with Dropbox. I have also been subjected to "Account disabled" from Dropbox without prior notification. Dropbox hasn't emailed notification? This account is Just like that my account seems disabled. ) Yes, you can not log on (even to put in a priority service ticket as promised) and it says "account disabled". business accounts. It’s just when syncing stopped working I tried to login into the browser then Found out that account is disabled. 1. Oct 8, 2024 · I am writing this on behalf my work account which got disabled. If you’re a member of a Dropbox team account, your team admin may have limited your ability to permanently delete files. I have contacted my email service provider, and they confirmed that it is impossible to recover the email account. I have done what you said, changed my email to my iCloud (using Hide my Email), but when I sign in with Apple, it shows Sign-in failed: 401 Unauthorized - This account is disabled. Dear Dropbox Support Team, I hope this message finds you well. Follow our step-by-step guide to remove the app, leftover files, and unlink devices. May 6, 2024 · Learn how to completely uninstall Dropbox from your Windows, Mac, or Ubuntu computer. Why are Accounts Being Disabled? My account is active but I want to know if there is anything you can do to make sure your account is disabled or if I should just go ahead and move to another storage system? Account Disabled My 10 year old account 9 of which are paid got disabled all of sudden today. Can someone advise on what can I do ? Mar 25, 2024 · I freaked out. I don't know May 1, 2025 · An error message that says your sharing activity has been interrupted, could be due to a number of reasons. Jul 25, 2025 · Learn how to manage Dropbox account security, permissions, and sharing settings. Nov 5, 2025 · 2-factor authentication (also known as multi-factor authentication, MFA, two-step verification, or 2FA) is a recommended security feature that helps protect your Dropbox account. If your Dropbox account is disabled, it might prevent you from accessing vital files or sharing content with colleagues or clients. Let's work together to get your Dropbox account re-enabled so you can access your files again. Unfortunately, I did not notice the email confirmation sent during this process, and my account has been marked as inactive. Some stuff I wanted the added protection of not having the only copy on my infrastructure so kept on Dropbox. When I try to login to my Dropbox account it doesn't recognize my details and when I try to reset my password it says the account is disabled. By turning 2-factor authentication on, you add an extra layer of protection that helps keep your personal information and files safe from unauthorized access. Learn how to permanently delete a Dropbox account. For example, you might not want to keep receiving notifications every time a file is added or removed from your Dropbox account. I could suddenly not login, only after requesting a new password (which was denied) I saw a small red note saying "This account is disabled", but no message from Dropbox, no questions on supposed problems, just simply disabling the access to my account as Dropbox doesn't matter to people. Unfortunately, our team admin was not able to renew the plan on time and download the files!! Now we are unable to login to our respective DB accounts! Is there any other way we can contact support or something to try and retrieve our files and/or possibly even reinstate our team account?? We were on a Business Plan. Both you and Dropbox consent to venue and personal jurisdiction in such courts. please let me know how can I get back access to my account. Have you filled out the appeal form for Dropbox? Why was my account disabled? Like seriously? I have valuable things there, I’m an active on Dropbox so please tell me why? My email is [personal information removed for security purposes] The main reason why Dropbox mercilessly banning accounts is the exceeding the allowed bandwidth on regular basis. Learn how to access your account with Google Sign-In on our website or mobile app. This has worked perfectly so far. Absolutely nothing for the account to be disabled, apart from the fact we've never upgraded the account like they keep asking (theres hardly anything on there and it's not used often). Learn how to resolve these error messages. Anyone knows what the steps are to start a class-action lawsuit? I have a PC (Windows 11) with accounts for multiple users, i. It seems like Dropbox is being a bit heavy handed in banning accounts that have any traces of copyrighted material in order to dodge the DMCA and other applicable laws. A better solution would have been for the team admin to convert your account to an individual account. Oct 16, 2025 · Learn how to permanently delete files. Well a couple years went by and two of the accounts did get deleted, along with the files in it. Hey there Dey1 - thanks for using Dropbox and welcome to the Community! You can quit the desktop app by clicking on the app's icon in your menu bar and then selecting the quit option after you click on your account's profile pic and if you like you can also pause syncing. Learn how to link accounts, troubleshoot sign-in issues, manage team members, and more. This came with no warning and no communications. Few days ago I installed Dropbox App "Dropbox Jun 6, 2025 · You can access different levels of Dropbox account settings depending on which platform you are using your account. Learn how to access and manage your Dropbox account settings on dropbox. If you found this helpful, do check out our other guides: Best Cloud Storage for Photos and Videos. As a result, I am no longer able to access dropbox, but the hacker can. To delete a shared folder that you don’t own from your account, you can either temporarily or permanently leave it. Oct 10, 2023 · Deleting your Dropbox account deletes all of your account and file data and can't be undone. I recently got my account disabled for some unknown reason and have reached out 5 times to dropbox customer service to know why and how to get my files back. It seems like Dropbox does not keep a backup of our files. A few months ago, out of the blue Office started disconnecting my Dropbox account literally every single day. Having gone through the stages of panic and misunderstanding, I sent several requests to the help center. If you can’t find the setting you are looking for on one platform, try logging into the website to see the most Mar 23, 2025 · How To Fix Disabled Account On Dropbox App 2025 Digital World | عالم الديجيتال 50. My main account for dropbox was disabled today out of nowhere, so im using this account to voice my concerns. Get help accessing and managing your Dropbox account. I have received no warnings or emails related to account disabled. ) I was a paying customer, by now after it was disabled my subscription has ended and did not re-bill.