Freepbx uk dial plan examples 164. I am based in Germany and have a local landline with a flat cost plan for domestic calls to other German landlines and mobiles. For example, my Swiss number is: 00 41 (0)71 787 13 89 The zero in brackets is only used for national calls. I would like users to be able to add a “1” when making a call with the area code and number(10 digits) or a toll free number. –example: Ring Groups module exists, but none exist. Jul 12, 2016 · Thanks David, that’s really useful. You can dial out like 811, 83291, 89448384 as long as you start 8 Jun 22, 2007 · Hi, I am quite new to freePBX, I am using FreePBX 2. It’s very troublesome to dial a long country code. For example, if I dialed 623423 the dial plan would dial 01234 then 623423. Apr 27, 2020 · what is odd is that is just worked in in past freepbx / elastix with standard dial plan logic is same - if number is read left to right anyway - trailing numbers no matter. Jun 16, 2020 · In the uk bt supply a divert service, to active we dial {star}21 {star} and to un-divert we dial #21 #. Aug 5, 2020 · Hello FreePBX community! I wonder if someone could shed some light on a dialplan issue I’m having? We have two corporate hub offices, one in California, and a new one in México City. FreePBX takes a great middle ground in providing the best of both worlds: on one hand, an extremely powerful yet intuitive and simple GUI, and on the Apr 6, 2009 · FreePBX (Elastix, PIAF AsteriskNOW with FreePBX GUIetc. Oct 26, 2006 · Create an outbound route name called ‘tooffice2’ with the dial plan match of ‘6 [012]X’ (which means a three digit number anything starting with 6, with the second digit being 0, 1 or 2, and any last digit), and the trunk set to be ‘office2’. Define an outgoing trunk identical to your SIPROUTES trunk but with Asterisk Trunk Dial Options set to D (wwww221#) and Override checked. After dropping the 9 the first digit on trunk calls and mobile calls will always be zero and the next digit if memory of UK dialing serves me correctly can be 0,1,2,3,7 or 8, after that pretty much anything goes hence the XX. Dec 5, 2023 · Have you tried calling a 1+10 digit number to see if that works. Please take a look at the below example and kindly guide me. Apr 8, 2019 · what is the best way to create dial pattern for yealink T46S phone to see 10 and 11 digits and simply send the call? They don’t want to hit # since the old system didn’t require this. I have 4 analog (pulse) phones configured through a Grandstream HT704, talking to Jan 1, 2024 · A tutorial that helps you configure outbound routes for Voxtelesys in FreePBX Sep 12, 2019 · Sorry maybe a really nooby question but i’m trying to learn how the dial() dialplan function works. Apr 17, 2014 · I know with some SPA’s it is possible to construct a dial plan which will insert digits when certain numbers are dialed. When setting up your plan for the use of a Prefix, after the number has been dialed it will strip the Prefix, add the Prepend then match the dialing pattern. If a number starts with 07 it should go through route 1/trunk1. Pattern matching allows us to create extension patterns in our dialplan that match more than one possible dialed number. I now want to catch the timeout at 25 seconds so that I can send to Voicemail AND send a SMS. Nov 23, 2021 · Don’t confuse your dial plans (which should always be copacetic with your users expectations) and any need to rewrite such plans to normalize to your your trunk providers’s requirements. Is there anyway to configure the FreePBX with a new dial plan where I will need only to dial 8 to replace the whole country code. For the examples in this chapter to work correctly, we’re assuming that at least one channel (either Zap, SIP, or IAX2) has been Function Examples Asterisk includes a wide variety of functions. The trunk is set to have an outbound dial prefix of + (requirement of Twilio). Pattern matching saves us from having to create an extension in the dialplan for every possible number that might be dialed. You need to have either 7-digit dialing and 1+10 digit dialing or 10-digit and 1+10 digit dialing to avoid dial plan confusion. Local calls In Xiamen, China, local numbers are all 7-digit numbers and the numbers do not start with 0, such as 5503305. As you dial, the device attempts to match the digits you enter against the patterns. T|*x. In general, dialplans are used to route a call to an endpoint, which can be a traditional extension, voicemail, interactive voice response (IVR) menu or other compatible application. Options are: Local 7 digit, Local 7/10 digit, Toll-free, Long-distance, International, Information, Emergency, and Lookup local prefixes. ) When a team member in the México City office dials out (to a number in the U. So May 26, 2019 · I’m trying to set up a dial plan for local numbers in the UK on Twilio. Oct 21, 2013 · Hello- I have been banging my head against the wall on something that seems there is no easy answer for- how do enable my voip users to not have to dial a “1” before the number they are dialing? I have searched, read, paid to no avail. 19 Asterisk Version: 18. First, we need to tell FreePBX where in our dialplan we would like to point to. Polycoms are my main concern at present. T or willing to help by testing it on different phones and verifying functionality? Any feedback appreciated. James Feb 28, 2017 · Telephone numbers in South Africa South Africa has switched to a closed numbering system. Additional arguments may be available from the channel driver; see its documentation for details. Admittedly, this is a newbie question. So you dial the international access code, followed by country code (e. conf can interface with it. Replace the digit map with this: [9]99|*xx|[0]xxxxxxxxxx|[5-6]xxx| Now to explain so that you can Mar 2, 2017 · Whenever I am dealing at the UK or Australian number receiving “your call cannot be completed as dialed please check the dial number again”. Dialplans Jul 23, 2019 · So there are 2 options. It’s an Open Source, third party module published by John Fawcett, which provides flexible call flow controls using fairly simple GUI fields. Below I am trying to test if I call extension “1” it will dial out to my external cell phone number. 12. NORTH AMERICA. The following guide describes the configuration of a sipgate SIP Trunk on a fresh install of FreePBX. Apr 26, 2021 · national-numbering-plan. The working flow: Dial from Phone >> Dial Pattern Match process >> Prepend and Strip Process >> Number Sent out to Carrier. Any other incoming call will ring using cadence defined in parameter System Ring Cadence located under Advanced Settings Configuration page. I Sep 12, 2015 · 2 I would like to know how set a custom context from the extensions. sample file is installed as extensions. Nov 17, 2009 · Dial patterns wizards - These options provide a quick way to add outbound dialing rules. Jun 28, 2014 · If you use the FreePBX recommended dial plan and add a 1NXXNXXXXXX pattern to your outbound route, you should be able to call numbers in North America by dialing 1 + area code + number (11 digits total). May 27, 2007 · Let’s start by looking at the Asterisk dial plan that is generated from a fairly simple IVR that has two options and the ‘i’ extension redefined, in addition to enabling directory dialing and direct extension dialing: Jul 8, 2016 · Hi Guys I’m in the UK and helping support a Freepbx system in a Hotel. This way you can Configure Dial Plan Dial plans determine how the digits are interpreted and transmitted. 1 Currently I have a DialPlan that filters calls and if accepted then dialplan simply Returns so that FreePBX Inbound Call Processing sends the call to Ring Group 600 (all phones) and that times-out after 30 seconds and send the call to 700 (Voicemail). They are used to precisely define how dialed telephone numbers should be handled before they are forwarded via a trunk. we are showing Educational video Call Routing / Dial Plans-Some links below may open a new browser window to display the document you selected. Also, your 7-digit dialing will probably interfere with your 10-digit dialing where you prepend the 1. You can simply create extensions, voicemail boxes and trunks using Free PBX (Elastix, trixbox, PIAF etc. International routing depends on your carrier, some need the 011, while some need just the country code. For others reading in the future, May 7, 2018 · For security, an external incoming call would not normally have access to from-internal resources. conf if you run "make samples" after installation of Asterisk. conf” files. Web examples seem to be plain Asterisk or plain FreePBX. Regards, NCNN. 01823); but if you were trying to call from the USA, you have to remove the zero. Intro This page is a companion to the Astricon 2020 presentation by Lorne Gaetz. I’ve just set up FreePBX 15. Sep 10, 2019 · I have my custom dial plan built and tested by dialling *2 for an attended transfer, however when I move to using a BLF attended transfer, it doesnt use the same context as a dtmf *2 attended transfer. Preprocess Inbound Calls To apply user defined custom dialplan to an inbound call before it reaches your FreePBX Inbound routes, create a context similar to this: Master Your Call Flows with Dial Plan Visualizer for FreePBX Sangoma 4. Thanks, Adam 20 Likes Where can i find the greeting that plays when someone is calling us Night Ringer Flooding Extensions jdc_eddie March 31, 2025, 2:56pm 2 Feb 13, 2022 · It needs to start with X or 0, assuming you are relying on on hook dialling and phone dial plans that know when they have only received a partial number, as against having a 9 (UK convention) prefix, for outgoing calls. We need to call in multiple locations. Jun 17, 2010 · The challenging part is how to pass the call to the SIP trunk by adding a 1 in front of the number if the 2 POTS lines are in use. I do not dial international numbers at all. I had zero problems creating outbound routes in the previous version of asterisk/PBX In A Flash (1. Sep 15, 2011 · You need to setup dial patterns in Outbound Routes, you will need to drop the 9 so your dial pattern in the UK will be something like this 9|0 [012378]XX. I have setup a dial plan that works for {star}21 {star} however i’m unable to get #21 # to work at all. I need the my freepbx system setup with United Kingdom dial plan and sip trunk from Telnyx. Preprocess Inbound Calls To apply user defined custom dialplan to an inbound call before it reaches your FreePBX Inbound routes, create a context similar to this: Aug 13, 2019 · what I’m trying to do is when someone dials let’s say 411 I want to strip 411 and prepend a 1-800 number that’s a free information line but it doesn’t work it’ll just dial the match pattern and it will not do prepend and prefix but 7 digit dialing with prepend area code works fine the numbers in the picture is only a example Mar 16, 2020 · I work with a small UK charity and we need to arrange something where our service users can dial a number and listen to a message during the current pandemic/isolation. eg:- To dial to India :- 9-00-91- xxxxxxxxxx (India got 10 digit number) I will only dial 8-xxxxxxxxxx Jun 10, 2008 · exten = _+. SIP username is numeric and 5-digits long, for example, 40400. Sep 22, 2009 · The AGI script will return to the line after its call, assuming the script does NOT itself send the call somewhere else in the dial plan (e. ” Now that I’ve done so, I’m having a problem finding a good working example of how to use the “new” dial pattern layout with regards to dialing UK numbers (I have a “VoiPTalk” Trunk). Can anyone tell me how or where I can get the BLF transfer to pick up my custom dial plan? Setting up the Dial Plan There is a small amount of dialplan script to add (which we will place in a context called "from-signalwire" - remember, we set this in the above steps), in order to extract the dialed number from the SIP Header, before passing the call to FreePBX for normal processing. When I dial extension “1” on a softphone no action is taken and the call just seems to hang until a timeout is reached. 1 and i make a lot of outstation calls to other country. From freepbx we have a dial plan that goes user enters #1 # or {star}21 {star} this is translated to 1#21# #1 # or 1 {star}21 {star} {star}1 {star} This passes through to the vega 60g Nov 7, 2016 · Hi! I have a FreePBX 13 up and running, trunks, outbound and incoming routes added and extensions working. This is important as the phones I bought came set up as US and as such would not dial many UK codes. Works for mobile, local and national calls however when trying to dial internationally we get the number you have dialled is not in service (freepbx msg) The SSH logs show “Dial failed due to trunk reporting Address Incomplete - giving up” Any ideas Mar 22, 2021 · Hi I had a few basic questions about the asterisk dial plan that I could not find in the wiki. Essentially I wish to match a number followed by one or two optional digits. What I did: I created two trunks, (A Jan 2, 2015 · Hi, I’m struggling to create a dial plan to call UK emergency numbers 111 & 101, can some look at my dial plan and trunk and give me some guidance please? Dial plan: Trunk: Any help would be much appreciated. If no luck, confirm that what is being dialed doesn’t match another Outbound Route that is earlier in the list. Oct 16, 2008 · To include your own dialplan in the call flow, we use a combination of modules. In the name of simplicity, however, it is sometimes necessary to sacrifice advanced features and overly complex ways of doing things. Dec 20, 2018 · Hey - does the . If there is a complete match and all other patterns have mismatched, the device knows your number is complete and Apr 23, 2008 · I have Visual Dialplan pro with elastix freepbx, and it’s working great. Thank you. Jun 16, 2017 · On freepbx you can use the option in whatever sip phone/client you are using, or you can use feature code ## and the server will transfer the call for you. Area codes within the system are generally organised geographically Download manual for Linksys SPA932, SPA962, SPA942, SPA922. 123 and E. Currently I have managed to configure the prefix’s thanks to some Oct 21, 2025 · Untangle complex FreePBX call flows with the Dial Plan Vizualizer! Save hours of frustration and visualize your dial plan logic instantly with this module from contributor Adam Volchko Aug 23, 2024 · I will explain you in the following examples. To do this, we set up a Custom Destination (from the tools tab) with the custom description pointing to out custom dialplan in the format of context, extension, priority. Both Boxes have VOIP Phones configured with SIP My Mar 26, 2019 · I doubt this assessment is correct. 197. I. Jun 5, 2021 · Good day, I am from South Africa and I am struggling to get the dial plan working. It speeds up the sending of the number, but the value suggested is the absolute minimum allowed by SIN 351, and the change from 60 to 40 would only make a 1/5th of a second difference in the time to set up a call to a 10 digit number. Example 1 The number you should dial should start with 8. A number would usually be something like area code (5 digits entered, leading 0 stripped) plus a 6 digit phone number. Dec 16, 2020 · Open Source Pro Tips is a video series is designed to help you with all your Asterisk, FreePBX and open source questions, concerns or just general informatio Oct 4, 2021 · I have 2 outbound routes configured pointing to 2 different places. I am attaching a screenshot of my dail plan an outbound route Is it because of the dial plan? Jul 19, 2011 · You need to setup the dial plan properly on the phone so it matches the digits dialed and then sends. . missing some of the logic somewhere - in my dialplan I'm sure! Apr 4, 2018 · FreePBX has two endpoint configuration tools available. Typically, the AGI script will “talk back” to the dial plan through channel variable (s). conf. Some are UK, but for me also not really helpful / clear. For example, would it be possible for me to call 02070000000, by dialling the following on a SIP based Android client: *55#02070000000 Feb 11, 2013 · I’ve been experimenting with dial plans for a variety of phones. S. That in turn lead me to finding examples of settings that work to pass the caller ID to the SIP destination. Learn more about Configuring a Dial Plan, Allows arbitrary 2-digit star code. Trying to get this to work has turned into a mess. 0. ⏸ Queue pause status detection included. We’ll start with a very simple example. The word ‘Token’ lead me to finding ‘Token Help’ as a drop down on the dial plan pages. Jun 23, 2025 · For example: If configured as 617x+, Ring Tone 1 will be used in case of call arrived from the area code 617. ,1,Goto (00$ {EXTEN:1},1) ; Change + to 00 I included this before anything else in my dial plan, which brings the number back to a format that the rest of my dialplan understands and proceeds with proper outbound dialling rules. The most examples I found are North American oriented --> 001 prefix. is matching, and it’s taking the first Outbound Route. I am sure, that if someone shares it, it will be of great use to other redditors! Jul 11, 2020 · Hello, I use FreePbx for business calling and have gotten fairly used to the program. Set up an Outbound Route with some prefix to access May 26, 2020 · i have configured a freepbx version 13. I was hoping anyone dialing 01234456789 would go through the 2nd outbound route, but it seems that X. Jan 30, 2020 · Hello, guys, it is possible to use a Trunk with a specific dial plan for example 1800NXXXXX USE TrunkA NXXXXXX USE TrunkB Basic setup guide This guide was created using the FreePBX distribution. The codes are defined by the ITU-T in standards E. It looks like the equivalent function on fusion is supposed to be *1 for a blind transfer or *4 for an attended call transfer, but neither of those (or any * codes) are working for me. Tooltips now show user agents and XML Dialplan About The XML dialplan is the default dialplan used by FreeSwitch. May 5, 2025 · Choose from Inbound Routes, Time Conditions, Call Flows, IVRs, Queues, Ring Groups, Dynamic Routes, Announcements, Languages, or Misc Applications as a starting point. 🟡 See Asterisk DND / Call Forward status at a glance. i am able to make intern calls and inbound calls through an analog trunk. The example dial plan, in the configs/samples/extensions. Nov 18, 2020 · FreePBX Asterisk 14 I want to use system recordings in my custom dialplan with the purpose of allowing changes to the system recording in the GUI to flow into my custom dialplan. I am in the US, and have a series of Australian and UK numbers to dial. Apr 11, 2025 · Open Source Modules open-source, extensions, dialplan, configuration, freepbx franckdanard (Franck Danard) April 11, 2025, 3:49pm 42 madgen: Franck, May 30, 2021 · List of country calling codes Country calling codes or country dial-in codes are telephone number prefixes for reaching telephone subscribers in the networks of the member countries or regions of the International Telecommunication Union (ITU). I'm working on a UK install of FreePBX (FreePBX 16. For example, I wish to match 123456 and 1234567 and 12345617 in a single pattern. What am I doing that’s stupid here? In dial i’ve passed SIP Sep 29, 2012 · I upgraded a test box to the latest “FreePBX. Can someone please help? Mar 20, 2013 · The line access code “0” (to seize an outside line, “9” in your case) should be placed on the Prefix tag of Outbound Routes Dial Patterns section so it will be removed on a successful match and the whole dialled number (that matches a dialling pattern) will be then routed to the selected Trunk (in my case DAHDI/g0, as example) without that line access code (“0” in my case, “9 Aug 26, 2019 · Hello, Today i’m trying to insert some custom dialplan with “*_custom. What does the “=>” operator do? Is it equivalent to = in other languages? In this code example exten => 6001,1,NoOp (call … Mar 24, 2019 · There are two problems with using this timer: it adds 3 seconds to the setup time for all calls, and pausing longer than 3 seconds between digits will cause the call to fail. They have long dial plans by default and I’m hoping to simplify for use with FreePBX. The time out is not an option because they take too long to actually dial the number at times. Many home users may want to restrict the use of premium 0871 numbers and 09 preium rate numbers, but at work we have need to be able to dial such numbers and have policies in place to deal with staff who abuse the open system. Now if they proceed a number with a “1” they get “number not in service” recording. 0 ) Long story short, the SIP trunk provider expects to be presented with e164 numbers. And the length of the numbers doesn’t matter. Dec 2, 2011 · Ok, I am running Freepbx latest version and cannot figure out how to allow my users not have to dial 1-areacode to call even local numbers. Feb 11, 2011 · Advanced rules The dial plan constructed for use in our office is very open in its restrictions and UK centric. For example if you are using a non ZA carrier that completes calls ‘internationally’ , it is likely that you need to replace the ‘national code’ (0) with the e164 code (+27) before sending the call Jul 8, 2014 · The asterisk box would receive this instruction, hang-up and then call me back by making a VOIP call to the local GSM network and connect me with the destination I wanted to speak to. This is the second video in series of videos that will show you the basic elements of Asterisk dial Jun 20, 2019 · I need help understanding what this dial plan does. They determine not only which numbers are allowed, but also how these numbers are adapted or rewritten —for example, by automatically adding freepbx-dialplan-generator This script generates a structured CSV file containing phone number prefixes and match patterns, useful for telecom configurations such as SIM assignments, call routing, or PBX setups. The dialplan is divided in sections called contexts. For example, assuming one (or more) SIP lines See full list on senasoftware. 5) with the “text editor style box,” but I Nov 4, 2024 · The solution quoted in Outgoing call, 9 second delay - #10 by RichieH doesn’t really make sense. Pretty small Job Jan 15, 2025 · FreePBX trunk configuration involves connecting your PBX system, VoIP provider, or another PBX. XML is easily edited by hand without requiring special tools, other than a text editor. g. My Question: Is there a way for me to pull one line of an extension in the Mar 30, 2025 · GitHub - madgen78/dpviz: Dial Plan Vizualizer module for FreePBX Dial Plan Vizualizer module for FreePBX Let me know if you run into any issues or suggestions on improvements. conf everytime I create a new extension or … Sep 26, 2025 · All, 🚀 Big update to the FreePBX Dial Plan Vizualizer module! This release adds a bunch of quality-of-life features and visual improvements to make managing dial plans and extensions a lot smoother: 🔵 Dynamic queue member login status is now displayed. A user dials 0111231234 for example. AU number example: 614XXXXXXXX UK number example: 44XXXXXXXXXX In the Outbound Route, under Dial Patterns, I have the following “match pattern” configured, for a AU contact: 011614XXXXXXXX Question(s): do I need to put Configuring Dial Plans Dial plans determine how the digits are interpreted and transmitted. conf and the playback seems to always be the second step in the dialplan. To refer back to our previous example, we would set the custom Dec 15, 2010 · For those who may find this useful here is my digit map for my Polycom SIP Phone. Is it possible to customize the dial plan used by freepbx during file auto-generation so that I don't need to manually add a block of code in extensions_override_freepbx. Jan 15, 2018 · It looks like we can remove some of this dial pattern … for example 9411, 9611 and potentially International calling (100% of our customer interaction is within the USA). 16. The outbound route patterns will be configured to handle numbers you intend to send out your trunk that is configured on that outbound route. But when I am testing outbound calls, i am getting “your call cannot be completed as dialed”. ) and then do all the dial plan magic with Visual Dialplan. Two Asterisk Boxes “A” & “B”, let say “A” be in USA and “B” be in UK Trunk between the two boxes "IAX2" Box “A” is connected with a SIP Provider and has a DID Call between the two boxes is working fine. The basic step when you are using VDP is to select your Asterisk sever type In Preferances window. Also, there are more than just the pattern - there are other elements of the dial plan that need to be included in there. (dot) work in the current versionb of FreePBX in the outbound dial plan? For example: Prefix : 9 Match Pattern: . 31 Asterisk Version: 13. Jul 6, 2014 · TUTORIAL - Dial Plan Explanation Looking for a simple but comprehensive tutorial on dial plans and call routing, preferably with worked out examples, and detailed explanations of each digit in a dial plan (x n | etc) and what they do. I need to create a custom dial plan so that the call is routed to the local ring group of business 2 or 3. So in the UK context this means: Removing 00 prefix; and Removing 0 prefix and substituting 44 The first item is easy. For example a simple dial plan that supports 3 digit extensions starting with 1, and 10 digit dialing with 9 access and feature codes: Jun 27, 2018 · Hello, Does anyone know how can I configure the dial plan for my Sangoma phones to prepend a digit to the dialed number (for outbound routing purposes)? Say I have this existing dial plan: {[2-9]xx[2-9]xxxxxx|[2-9]xxxxxx} and the user dials “234-1234”, I want the phone to send this to the PBX as 4234-1234 (prepend the 4 in the front). Dec 5, 2012 · Dear folks, I have a question about dial patterns. Feb 27, 2020 · For example, you are calling 3026 4621 in London, UK (The Test Call), the user would dial 8011442030264621, your Outbound Route would strip off the 8 and Spectrum would receive 011442030264621. becomes 44163296 This topic describes dial pattern settings of Outbound Route to help you understand and configure the dial patterns of Outbound Route. How Mar 24, 2019 · Hi everyone! I am trying to set up an internal-only “art” project where (to begin with) 4 phones can call each other. How can I set up the dial plan to call? example numbers South Africa code +27 081 111 11111 018 111 1111 021 111 1111 011 111 1111 Kind Regards Jul 8, 2016 · For example, in the UK, we would dial the full SDT code (e. Do i forget something?? Any advices will help ! Thanks by advance. This username is different from your Sep 27, 2009 · You can then adapt your dial plan for this provider. We’ll use this simple example to point out the most important dialplan fundamentals. com Apr 1, 2022 · My previous system had this dial plan and need to implement it on FreePBX/PBXAct which is the new system I have: There is ONE outgoing trunk (Voip), which allows me to send any caller ID I want. , meaning that Dial patterns in FreePBX/Asterisk Dial patterns are a central element in the configuration of FreePBX or Asterisk telephone systems. Dec 11, 2019 · Once you start with the dial pattern modification, you need to take care of all of the possible combinations to satisfy the phone. A dial plan consists of a series of “match patterns” ordered from most specific to least specific. Oct 7, 2008 · FreePBX was primarily designed to be a simple and easy to tool for programming asterisk dialplan and call flow. For the local calls, set dial pattern as the following table shows. I found the [play-system-recording] context in extensions_addational. Trunks act as communication channels, allowing calls to be routed in and out of the system. The various versions allow the user to generate configuration files for handsets from a number of manufacturers. (modules are optional and will only appear if there is at least 1. We are going to instruct Asterisk to answer a call, play a sound file, and hang up. If there are only partial matches (you haven’t provided all the digits for any pattern), the system waits the long timer to allow you to enter more. Guilty as charged. Log into your Polycom phone: Username: Polycom Password: 456 Browse to the SIP page and look for the digit map. Dialplans are extremely flexible. FreePBX is licensed under GPL. ps. For example, your AGI script will SET MYAGI_VAR1="Jabberwalkie". Does your country have a dialing plan that can be consistently programmed in the outbound routes? For example in Argentina, every phone number has 10 digits Dial Patterns are setup to allow you to use certain trunks for certain numbers. 7. Basically the challenge is that the local phone company expects 10 digits for local area codes where as the SIP provider always expects 11 digits. 28. They also determine whether the dialed number is accepted or rejected. I have also a SIP provider for international outbound calls. Vicidial, 3CX and other IP PBX system are not covered here, however, using the information below, you should be able to setup these other systems as well. You either dial the full number no matter whether you want to call a local, national or international number, or you dial just the local or national number and let the outbound route prepend the missing digits. You can validate this by looking in the /var/log/asterisk/full log file and make sure the message isn’t coming from Asterisk. Oct 2, 2020 · Can any one tell me why the following pattern doesn’t work with CID under inbound routes? _5551234[34]XX I’m looking to create an inbound route based on this pattern so when I’m called from the following numbers (examples) routing is different from when called from other numbers: 05551234300 05551234411 05551234499 If I “hard code” one of the numbers the inbound route does work, so Dialplans o n the ClearlyIP Phones are used to decide what's a valid number to send to the PBX and be used for digit manipulation. FreePBX 101 v15 is a comprehensive tutorial series that covers everything you need to know to plan for, install, and configure the open source FreePBX phone system from Sangoma. Our dial plans are as follows: 0[0123456789]. Jun 14, 2025 · Does this mean that one cannot redirect them through - for example - a ring group? I would support that. Within South Africa, from 16 January 2007 it became mandatory to dial the full 10 digit telephone number including the zero in the three-digit area code even for local calls (for example: 011 must be dialled from within Johannesburg). It should go through as dialed. Is anyone aware of known issues with dial-plan x. (a dot as the wild card) Or do I have to list all the match patterns nowadays? The Dial Plan Vizualizer (dpviz) is a module for FreePBX®, an open-source graphical user interface for managing Asterisk phone systems. conf file, to deal with the incoming calls in Elastix/FreePBX? I have developed a custom dial plan called [my-custom-incoming1] and I would like it to be called form every incoming call. Any item requested that is Jun 25, 2025 · I have one trunk with default CID of 5551234567 and “Allow Any CID”, and one default outbound route with no phone number associated (and using the dial plan form above). I have decided to purchase a DID in the UK for customers in that region. This page provides examples for configuring outbound routes in PBX GUI, helping users set up and manage their telecommunication systems effectively. Long time users of FreePBX will recognize the module name ‘Dynamic Routes’ and may even have had occasion to use it. Dec 8, 2022 · But if I simply want to hand that call off as a transfer, they allow that through their SIP trunks using SIP Refer, but it seems the FreePBX doesn’t include those headers? I usually perform a call forward using a ring group and put the external number in the list of extensions to dial with the “#”. i saw an example of a dial plan: part of the dial plan: Jul 13, 2025 · FreePBX 13. Aug 31, 2011 · Dear Members, I have a question regarding the subject. Here we'll show you a few commonly used functions and a selection of others to give you an idea of what you can do. You can also do that with a soft phone (Zoiper, X-lite) directly connected to your provider and try manually the same pattern to check. But how to do this in FreePBX? Is there a custom bit where i could insert such code? May 10, 2018 · The extensions. So what I want is a simple dial plan for my SIP Trunk. This topic provides sample dial patterns to help you understand dial patterns of outbound route. The desired outcome is, e. We are in the UK and all our telephone numbers start with “0” (i. 78 and connected a Cisco SPA504g which get a dial tone. The second item is where I am having problems. 0163296. The phones have their dial plan configured successfully to allow calls to ***XX destination but the PBX won’t pass on the ***XX call to the SIP trunk. Example Business 1 calls Business 2’s 11-10-digit number. Many guides I have found online change the recorded message when trying to make a call but that is it Dec 7, 2009 · Im fairly new to freepbx/asterisk, can someone point me to creating a dial plan? I looked at visual dial plan standard software to get an idea of whats involved but I would rather not use that software and understand how to create the plan within freepbx, perhaps some sample code with explanations. Nov 11, 2020 · Hi all, first-time poster here and also first time FreePBX user. Instead of calling out through the outbound route to my carrier and the carrier routes it back through the inbound route, I would prefer it’s routed Now we’re ready to create our first dialplan. What is a dialplan? The dialplan , or we can say "the heart of the Asterisk System", defines how Asterisk PBX will handle incoming and outgoing calls, it also contains all extension numbers. … May 27, 2012 · Hi, sorry newbee here again… I am trying to dial-out via my PSTN line through my OpenVox A400P card however there is something wrong with my dialplans… I’ve noticed that FreePBX strips the first digit when dialed?? Trixbox never did this the way I configured it which was to use 9 as a prefix for the external PSTN route. 9|[0[0123456789]. pdf If you permit dialing local numbers without the area code, they conflict with extension numbers so you will need to set Dial Now Timeout to something greater than 0. 2 - How to start custom dial plan in Free PBX. Whenever phone tries to dial it, the PBX rejects call with “NO ANSWER” response code. You can use a dial plan to facilitate dialing or to block certain types of calls such as long distance or international. which of course matches pretty much everything, but in the second outbound route I have a dial pattern of 01234456789. Mar 20, 2021 · Asterisk United Kingdom Dial Plan If you are also dialing to the UK and you want to use both USA and UK dialplans then your Asterisk dialplan for UK and USA should look like this: Make sure you change the prefix on your UK campaign to 8 and leave 9 for USA. ). You should allow for FreePBX feature codes beginning with *, either with a generic [x*]+, or specific for immediate dialing of commonly used codes. Again, thank you so much for your patience and care answering my question. Every context Asterisk dial plan development - short movie no. This page provides examples and instructions for configuring outbound routes in the PBX GUI. Jan 15, 2016 · The phone dial plan basically configures a digit timeout and validation only. Jan 7, 2019 · An SPA dial plan consists of several patterns. does NOT execute a goto). All outbound phone calls go through this trunk. It will also work for Elastix and other Asterisk installations. Mar 5, 2015 · So for example, I have 3 outbound routes and 3 different trunks, one for mobiles, one for landlines and one for international calls. The prefixes enable international direct dialing (IDD), and are also referred to as Mar 6, 2024 · Intro This page is a companion to the Astricon 2020 presentation by Lorne Gaetz. 2. use of func_odbc is not allowed. But if one cannot apply a dial pattern, then the call isn’t getting through (for example, someone dials 9-911 then nothing happens), and that seems rather self-defeating. In the first one I have a Dial Pattern of X. Jun 23, 2017 · I like FreePBX except that it is proving difficult for me to see how in a Dial Plan script within extensions_custom. I am looking for some documentation or advise for a dial plan that actually works. Try replacing [from-internal-custom] with [from-pstn-custom] You can also do this without custom dial plan. M… Dec 30, 2010 · I know that there is documentation around this, but I cant seem to get it right What I want is the following: All the numbers in our country start with 0. 11K subscribers Subscribe May 24, 2009 · I am new to Asterisk2Billing and Asterisk/FreePBX and I am getting on very well, however can anyone help me with a dial plan. Nov 16, 2020 · You can do all that and more with the Dynamic Routes module. 5. Mar 13, 2025 · I have a client who has 3 different business on the same Freepbx 17 system. So the number 01234 678 910 would need to be sent as Mar 14, 2024 · A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. 01234 678 910), but our termination provider requires that we send calls to them in the E164 format (i. nothing should be stripped or added. Your dial plan is implemented in the ATA, so changing the dial plan is going to force the ATA to accept or reject a call. e. A more comprehensive dial plan would eliminate both issues for nearly all calls. In places in the video, there are references to dialplan which are shared below. Visual Dialplan, an Asterisk GUI, is the fastest way to build Asterisk dial plan. 44) then the area code as 1823. I have two trunks set up, and want to accomplish two things: 1. ) with a prefix of “9” for instance, I want them to be able May 14, 2014 · Ok, after hours of searching the web & trying different configuration, I’m definitely stuck. Aug 28, 2014 · I (might) need help with the queries, but mostly i need help with writing the dial plan in asterisk. dialling any 10 digit number will show the extension’s caller ID as set on an extension-per-extension basis dialling 7 digit number will Working dial pattern for UK / Great Britain? Hi, I thought I would make a reddit thread in a hope that someone on this sub actually has a working dial pattern for the UK. I’ve set-up a Trunk which points towards Sipgate UK and is online, I’m having issues making and receiving calls which may be down to the dial plan, I will try and list out my configuration and trouble shouting below with the hope that Linux & VoIP Projects for £20-250 GBP. Estimated setup time required: Jan 7, 2021 · Add outbound routes, general trunk settings, and dial pattern. Country code of 44 is set as prepend and 0 as prefix in the outbound routes settings (requirement for Twilio to work, again Mar 27, 2024 · Hi, I am having issues getting the correct Dial Patterns configured for Outbound Routes in FreePBX. Sep 10, 2022 · In FreePBX outbound route I have tried putting in ***XX, …XX, none of those will let the call through. The goal is to have this run without any internet, simply raspberry pi and grandstream and some local dnsmasq magic. For now, I simply have the two using LAN DHCP with Automatic fixed IPs. Dec 30, 2008 · Hello. CHANNEL and CHANNELS CHANNEL Gets or sets various pieces of information about the channel. Such as UK, Au, Japan, German and I have purchased an international dialing plan from sip provider. Copy evertything below this line and paste it on your dialer trunk configuration. However, I am having difficulties with the dial plan (pattern). conf file is one of the most used and most important configuration file in Asterisk PBX - it contains the dialplan. There’s no place in FreePBX to implement this dialplan. 44 (UK code) and miss off the “O”. Can anyone help? The next concept we'll cover is called pattern matching. however I just don't know exactly how it is processed. ☹ I want to set up the “Outbound Routes” in FreePBX.