Professional refunders What do merchants need to know about so-called professional refunding services? Nov 8, 2024 · Identifying serial promo abusers and fraudsters The main struggle of fraud departments is to accurately distinguish between cases of first-party misuse (unintentional purchases), casual refunders (also known as wardrobers), and professional refunders (usually part of a fraud ring or a criminal organisation). How to counter emerging financial fraud? Beware of this emerging trend! 🚨 More and more consumers are using aggressive or manipulative tactics to coerce customer service representatives into issuing refunds — often without returning Jan 3, 2024 · Professional refunders, money mules, fake account creators – all were in the crosshairs as big companies struck back. Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the purchaser to keep the ordered item. I have not been able to find the info in E Jan 24, 2022 · What are the key fraud trends to look out for in 2022? Cybersource Managed Risk Analysts share their top five. Oct 31, 2024 · Because of this, a profession called "professional refunders" has emerged, claiming to be able to help consumers protect their rights at a lower cost, charging commissions, and not charging fees if the refund is unsuccessful. In a significant development, Amazon revealed that it identified the mastermind behind Rekk Refunds and subsequently exposed another professional refunding operation named “DIVO” this month. This week, they launched a legal blitz against the prolific refunding group – REKK- which they say caused millions in losses to the company through […] Jan 3, 2024 · Professional refunders commonly exploit this method, compiling lists of retailers with lenient refund policies. How did There are professional refunders who will call DoorDash, Instacart and other food services after it is delivered and claim the food was not received so the money gets refunded to the customer. Stop professional refunders & policy abusers from stealing your revenue with Tailed Return Fraud Prevention. Outsmart Professional Refunders Detect Account-Sharing Understand the individual users logging into customer accounts in order to stop professional refunders from abusing your return policies. Jun 11, 2024 · Plea Deal For Professional Refunders They could face 20 years in Prison Coming To A Head - UK Banks Reject Crazy Reimbursement Rule 🤑 UK banks and payment providers are strongly opposing the government’s plan to require victims to be reimbursed up to £415,000 by October of this year. Aug 7, 2021 · The number of professional refunders has grown so much that the competition is driving down prices. Professional refunders are sprouting up everywhere offering to help you get your money back for orders you placed online, and received. The Refunder then charges ~15-25% of the item cost as a fee, allowing the ‘customer’ to obtain the item at this discounted rate, while the retailer would lose the entire cost. Refunders typically advertise their services on social media or other digital platforms and communicate with customers through messaging apps. A consumer hires a professional who advises them on what to buy from where and calls customer service on the consumer’s behalf to secure the refund in exchange for a percentage of the profit. This is also known as delivery or item-not-received fraud. Jun 16, 2020 · Professional Refunders are now exploiting the generous return policies of online merchants like never before and one company is trying to do something about it. This is an interesting and, I believe, effective strategy for changing the way people view these glitches. Meet the only solution that can stop return fraud with AI agents. At the end of the day, there’s no such thing as what is being proposed and anyone offering this is clearly trying to scam you. Other times, VIDAL relied on staff—known as “Professional Refunders”—to engage with the retailers on the purchasers’ behalf and secure a fraudulent refund. Just yesterday I also ordered something from Target (~$500) and Finish Line (~$400) that is in the process of being shipped. If you haven’t heard, refunding services and professional refunders are on the rise. Retailers are facing a barrage of fraudulent returns from “professional refunders” who sell guides on the internet, including a list of easy targets. It can take many forms, but the most known method is when a customer receives the item they ordered and fraudulently claims to never have received the shipment. Telegram is a cloud-based messaging service that users can access through an application on their mobile device or computer, or through the web. A customer who previously carried out friendly fraud themselves may now employ a professional refunder instead. Plea Agreement § 8(e). https://hubs. They claim that this policy has led to significant financial losses and a surge in fraudulent refund requests. Telegram enables users to disseminate messages to large Aug 25, 2021 · Professional refunders openly advertise their services on social media and market themselves as experts in certain merchants' returns policies. Ai is the leading conference organiser in the airline/travel space for loyalty, FFP, FGP, Co-Brand Cards, Payments and Fraud Oct 28, 2024 · More recently, Amazon has also been going after professional refunders using the court systems. It is a huge problem right now. 1M subscribers in the IllegalLifeProTips community. They study thresholds for easy refunds (such as order value and quantity) related to misplaced packages. r/refunders: NEW HUB FOR REFUNDING SINCE EVERY1 GOT KICKED FROM REFUND2020 AND REFUNDSFORDAYS Mar 12, 2023 · Professional Refunders Are Fraud Hitmen For Hire - Frank on Fraud Brett Johnson has been tracking these professional refunders since 2014 when they emerged by exploiting Amazon's progressive refund policies. And they threw the book at them, suing them for various issues, including fraud, breach of contract, use of trademarks, and anything else they could. Learn the types of refund abusers to know how to deal with them. Professional refunders are setting up shop and offering to help you get your money back for orders you placed online, […] May 26, 2022 · So-called professional refunders are increasingly emerging, who market themselves as experts in certain merchants' returns policies, with strategies to make it more likely that refunds will be approved. There are hundreds of refunders in the market today. My question is that if there would be any trouble for the refunders to successfully refund all three orders while being investigated by UPS Sep 29, 2023 · Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the We can get you a refund issued without you having to buy any replica :) we’re professional refunders The Refund Mafia: Amazon Takes On Chin Chopa Amazon took aim at professional refunders and the customers who use their services this week. Criminals – or professional refunders – claim they never received the shipment r/refunders: NEW HUB FOR REFUNDING SINCE EVERY1 GOT KICKED FROM REFUND2020 AND REFUNDSFORDAYS Oct 13, 2022 · Refund fraud services increased by almost 150% from 2019 – 2021 There Are Now 1,600 Professional Refunding Fraud Companies Selling Services As a result of this growth there are now over 1,600 Professional Refunding Companies providing their services to consumers all over the US. Tailed is fraud prevention leader for FTID Fraud. I signed for a MacBook two days ago. Editors of professional refunders' newsletters make it their business to find out about all the offers. Many professional refunders organized their scheme on Telegram because it allowed them to reach a large audience, while affording some level of anonymity. We no longer have to assume these fraudsters won’t have consequences for their actions. Jul 7, 2021 · Simply put, refunds abuse is when bad actors take advantage of a company’s return policy. It is always fascinating to read into a description of fraudsters’ activity. Professional Refunders Are Fraud Hitmen For Hire: Frank… Tailed AI Fraud Prevention - Tailed is fraud prevention leader for FTID Fraud. If you don’t have the nerve to lie to online merchants about a package you “never received” – don’t worry. They will contact the merchant after you receive the item, claim fraud, and get your money back for you. com 21 Ash Cummings reposted this Siân Elizabeth Woods But, more importantly, the amount of people who will now buy the product, and otherwise would not have, far outweighs the number of “professional refunders” you will attract. The fraud was run through the messaging app Telegram, where Al-Maarej and his “professional refunders” impersonated buyers to secure refunds for goods while allowing the buyers to keep Jul 25, 2024 · Amazon took aim at professional refunders and the customers who use their services this week. 📬 More and more consumers are using aggressive or manipulative tactics to coerce customer service representatives Oct 7, 2024 · The channel was a hotbed of professional refunders, scammers, and fraud services like OTPBots used by scammers in bank impersonation scams. After learning the process, these car gangs than activate a process that just works. Unfortunately, easy returns can be easy to exploit, and scammers who call themselves “professional refunders” are taking advantage of consumers and merchants alike by obtaining fraudulent refunds for pay. While I get Amazon took aim at professional refunders and the customers who use their services this week. ?welcome to Nuked Refunds?we provide with professional refunders and we will help you get a BIG discount and save HUGE amount of money in the easiest way possible ️we are a community and provide fast services. . FBI Reported A Doubling of Fraud By June, half way through the year, the FBI was already projecting that 2020 would be the worst year in reported history for fraud. Sep 19, 2023 · The report also tackles the degree of first party refund fraudsters who can run the gamut from friendly “wardrobing” (buying clothes to wear with the intention of returning them, to professional refunders that exploit merchants refund policies by saying they never received the item. Both NS and Tinderbox have announced via Facebook a new refund system, to eliminate professional refunders. If you continue further down this road, I fear you will be victimized. Nov 13, 2020 · Professional refunders take friendly fraud to a new level as they manipulate retailers into giving a full refund, replacement, or both. Dec 19, 2024 · Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the purchaser to keep the ordered item. Jan 4, 2022 · [3] Professional refunders are increasingly common on the regular, surface, and dark web, providing fraudulent services where they will take a percentage of the refund and in exchange will do all Apr 11, 2021 · Professional refunders are setting up shop and offering to help you get your money back for orders you placed online, and received. Tech Sep 27, 2024 · The overwhelming refund business has given birth to professional refunders Xiaoguang, a professional refunder, told Tech Planet that he specializes in e-commerce platform refund services, and will publish posts on platforms such as Xianyu, Xiaohongshu, and Tieba to help consumers refund and protect their rights, and can receive no less than 10 Professional refunders take friendly fraud to a new level as they manipulate retailers into giving a full refund, replacement, or both. What do you think? Is Instacart doing enough to protect their shoppers? 1. Why Aren’t Unemployed Americans Filling Them? – WSJ Millions of Americans say they can’t find a job. Here in ILPT, we have a love for pictures containing baseball bats with socks around them. At the heart of the criminal enterprise they targeted is an organization known as “Chin […] Jul 25, 2024 · Amazon took aim at professional refunders and the customers who use their services this week. But, it may soon develop into a very serious problem. May 7, 2021 · Refund fraud has reached an epidemic in 2020 as professional refunders sprouted up to help consumers get free food and merchandise. Jan 16, 2017 · All this is done by professional refunders from our forums. Each of the refunders specializes in Professional refunders take friendly fraud to a new level as they manipulate retailers into giving a full refund, replacement, or both. Sep 27, 2023 · Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the purchaser to keep the ordered item. Stop professional refunders from stealing your revenue with Tailed FTID fraud prevention. This Is A First Party Fraud Game Changer 🔥 - The largest retailer in the world is launching a legal blitz on Professional Refunders by using a… Liked by Kolt Bell Mar 8, 2014 · It's a bit exhausting to see the refund excuse where people lacking ability to provide professional services and instead they become self pro-claimed professional refunders. Some experts estimate that it is potentially billions of dollars in friendly fraud across the industry. Millions of employers say they can’t find workers. Professional Refunders Are Fraud Hitmen For HireKeynote Speaker. Meet the only solution that can stop FTI Jan 4, 2025 · Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the purchaser to keep the ordered item. And they are not messing around. Cybercrime, Identity Theft, Cybersecurity Expert. The technique of going after users is reminiscent of how labels went after users of Napster who illegally downloaded their music. Jun 1, 2023 · What is a Professional Refunding Service? A professional refunding service is a type of scam in which a third party offers to obtain a refund from a merchant in exchange for a cut of the money the customer gets back—either a percentage or a flat rate. Mar 23, 2024 · They are the latest in a long line of “Professional Refunders” who have been caught up in an FBI-sweeping crackdown called “Operation Chargeback. Fraud as a Service (FaaS) is a cybercrime model where individuals or groups offer various fraudulent activities or services for a fee. ” “Regulators and financial institutions must ensure they are ahead of the game to prevent this new tool from being taken advantage of,” Pruzin adds. These cyberattacks predominantly target software capable of processing refunds, including returns and customer support applications, with the goal of facilitating swift refunds on behalf of professional refunders. Learn what they are and how to protect your… Professional Refunders Are Fraud Hitmen For Hire https://frankonfraud. For example, “professional refunders” openly advertise their services on social media and market themselves as experts in certain merchants' returns policies. They use strategies to increase refund approvals. Again, great for good customers, but great for fraudulent refunders, too. For a small fee of course. According to a professional refunding tipster and research on Telegram, there is evidence that major retailers may be getting hit by employees that are in cahoots with professional refunding fraudsters. What is a refunding service? A refunding service is a fraud scheme where a professional refunder offers to obtain refunds on behalf of a customer for a fee. Make no mistake: buying or selling illicit returns online is a textbook example of refund fraud. They typically charge a fee of up to 40 percent of the value of the item once the refund is complete. Friendly fraud hitmen are standing by to serve you. They initiate chargebacks or request refunds without valid reasons, taking advantage of loopholes in the system. Professional refunders who offer a refund-as-a-service model, using their learnt skills to undertake refund abuse. The New Danger: Professional Refund Fraud Takes Off THE MAIN REASON WHY YOUR ECOMMERCE NEEDS OPIN, the smartest proof of delivery and shipment protection. My question is that if there would be any trouble for the refunders to successfully refund all three orders while being investigated by UPS Dec 14, 2022 · Utilizing their knowledge of companies’ policies the professional refunders will contact the retailer on customers’ behalf to obtain a refund on the item (s). All this is done by professional refunders from our forums. There are related refund posts on platforms such as Xianyu and Xiaohongshu, and the refund platforms involved are not limited to e-commerce, education, and games. These fraudsters will use a variety of methods to carry out their crimes — including fake tracking ID, innys, or item not received/did not receive — for those willing to A software trojan horse is a malicious software program that disguises itself as a legitimate and benign application to deceive users into unwittingly installing it. Professional refunders exploit chargeback processes and refund policies. They're experienced, sure and this is why we're able to use their store list to figure out what stores we can refund and their limits, HOWEVER, the methods refunders use are all the same. #Fraudprevention specialists use interesting analogies or context to denote what #fraudsters are up to. Feb 7, 2023 · Refund services are a relatively new scam plaguing retailers. Nov 19, 2022 · There are reportedly over 1,600 different fraud-for-hire services that specialize in professional fraud refunding, so savvy refunders are tapping into insiders at major retailers to process the refunds to differentiate their services. Jul 7, 2021 · Professional refunders now offer refund-as-a-service as a refund scam. May 26, 2020 · Professional refunders are setting up shop and offering to help you get your money back for orders you placed online, and received. Jul 7, 2021 · Consumers connect with these professional refunders every day to help them commit fraud. 🤔 What’s the TRUE impact of refunds? 🛍 📦 🔎 Let’s break it down. This Subreddit is just a work of fiction. For return fraud, professional refunders are paid a percentage to guarantee a return. Nov 19, 2022 · Are Professional Refunders Tapping Insiders At Walmart? Attention Walmart, you might have an issue with insider fraud. Podcast Host of The Brett Johnson Show. Consultant. Gangs are Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the purchaser to keep the ordered item. 4 million to the fake refund scheme. Mar 26, 2024 · The FBI’s sweeping “Operation Chargeback” has Professional Refunders in its scope, going after the organized criminals that run those operations to steal billions from retailers worldwide. They would contact the merchant after the consumer received the item, claim fraud, and then get the money back for them. Sep 13, 2020 · What do professional refunders do special? - Social Engineering Page 1 of 2 - What do professional refunders do special? - posted in Social Engineering: what do they do special to get a refund almost 100% of the time? have a read, it’s pretty interesting on how they go about it. Jan 27, 2021 · Some merchants don't even want goods returned, because of the virus. The channel was formed in 2019 and is the latest casualty in Telegram’s crackdown on criminal activity on the messaging platform. Sep 17, 2024 · Telegram Is Home To Professional Refunders Costing Retailers Billions After eight years, professional refunding fraud has gained more mainstream media attention. PSR § 11. ” A Group That Loved Luxury Items and “Making Bread” Jun 30, 2024 · Amazon continues its war on professional refunding scammers. In Western Washington alone, one company lost $1. ai. Learn what they are and how to protect your business. This… We would like to show you a description here but the site won’t allow us. Fraud as a service is a growing problem for many retailers, and "professional refunders" are one form these services can take. Forter, a company that specializes in online fraud detection, has published a study and found that $24 Billion a year is lost to refunding fraud and abuse. May 16, 2023 · There are OTP Bots, DDOS Attacks, Professional Refunders and a host of fraud and scam services that help newbies commit fraud. Professional refunders are setting up shop and offering to help you get your money back for orders you placed online, […] Nov 15, 2021 · Operating in more high value markets, professional refunders have driven an 80% increase in refund claims across electronic goods during the pandemic, for example. At the same time, there are also professional insurance refunders suspected of insurance fraud, earning the difference between freight insurance compensation and actual express delivery costs. Cheryl prints one herself and she says there are about 60 others besides. Job Openings Are at Record Highs. One retailer said it was working with police to tackle professional refunders and putting “robust checks” in place to deal with the problem. These skilled individuals – often members of criminal gangs – handle the refund on behalf of the consumer, including talking to customer service teams, in return for a percentage of payout and then use the cash for other Consumers are also using professional refunders to go after different goods than when they seek refunds on their own. Recent Court Filings Reveal The Counterstrike In a recent court filing of an amended complaint against […] Dec 10, 2023 · Has Amazon reached a breaking point with professional refunders? It appears so. Original Internet Godfather tailed. These refunders may offer to handle refunds on behalf of consumers for a percentage of the order value. ly/H0wsYBr0 #ecommerce #Fraud #RefundingFraud #FraudasaService #FriendlyFraud Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the purchaser to keep the ordered item. for complete disclosure, i do not partake in scamming or Dec 9, 2024 · 5 types of refund abuser you’ll meet after the peak period sales boom – and how to deal with them Not all refund requests come from a place of honesty. For a cut of the profits, a seasoned criminal advises a customer on what to buy from where and calls customer service on their behalf to request a refund. Jun 20, 2025 · Merchants have cited concerns about being taken advantage of by "professional refunders" who exploit the "only refund" policy to obtain free products. http:// ow. There’s nothing legitimate about this. Jan 25, 2024 · Professional refunders set up shop in 2016 and offered to help consumers get their money back for orders they placed online and received. Mar 17, 2023 · Over a glut of refunds, consumers collude with refunders, who then impersonate consumers to defraud the e-retailers through various methods such as seeking refunds with doctored images claiming Feb 28, 2024 · False claims on cards continue to rise, whether disputes or fraud, in part due to professional refunders who are paid fees to obtain an item, such as a new computer, for free. May 22, 2022 · The fraudsters have spreadsheets listing store return policies, the carriers and types of tracking they use and which kinds of requests work best. At the heart of the criminal enterprise they targeted is an organization known as “Chin […] Sep 29, 2023 · Al-Maarej and his staff of “professional refunders” impersonated the purchaser and lied to the retailer about the status of the item to secure a refund for the purchaser, while permitting the Loyalty accounts that were dormant during the pandemic are ripe for account takeover or card testing with fictitious reservations, or professional refunders claiming things like damaged luggage. I know that Target also uses UPS. And a new Phishing as a Service (PAAS) is helping scammers create highly believable decoy sites of corporations. Nov 8, 2021 · For example, “professional refunders” openly advertise their services on social media and market themselves as experts in certain merchants' returns policies. 🧨welcome to Nuked Refunds🧨we provide with professional refunders and we will help you get a BIG discount and save HUGE amount of money in the easiest way possible ️we are a community and provide fast services. Professional Refunders are now exploiting the generous return policies of online merchants like never before and one company is trying to do something about it. At the heart of the criminal enterprise they targeted is an organization known as “Chin […] Dec 11, 2023 · Amazon is striking back against professional refunders but they are taking an interesting tact - going after their customers who use professional refunders to get free stuff. For example, when using refunders, consumers prioritize high-value or luxury items like electronics, skincare/haircare and makeup products, clothes/apparel/shoes, and exercise equipment. Meet the only soluti Dec 30, 2020 · Professional refunders jumped on retailers’ friendly refund policies and helped consumers digitally shoplift over $25 billion in merchandise through fraudulent refunds. Here are some Jul 30, 2025 · Regulators must balance consumer and business protection with the need for rigorous oversight to avoid incentivizing “professional refunders. ly/qven104qgKu Aug 28, 2024 · Recently, the founder of a women's clothing brand publicly stated that many businesses are forced to provide free freight insurance, which has brought a great burden to the business operations. And now that they have taken a stand, other retailers may strike back as well, taking their lead. Meet the only soluti This Is A First Party Fraud Game Changer 🔥 - The largest retailer in the world is launching a legal blitz on Professional Refunders by using a "Napster-style" approach of going after their A thriving ecosystem, Fraud-as-a-Service (Professional Refunders) has come into place to support those who wish to take advantage of lax return policies without actually having to go through the process. This week, it was the Wall Street Journal that covered the growing problem of professional refunding fraud and how it is being Click to Read 👇️ A community for all refunders, beginners and experienced! Ask any questions related to refunds, or just post successful refunds. […] What is a refunding service? A refunding service is a fraud scheme where a professional refunder offers to obtain refunds on behalf of a customer for a fee. And not all refunders have the same motivations. And Amazon, you might want to look too. r/RefundMob: A community for all refunders, beginners and experienced! Ask any questions related to refunds, or just post successful refunds. Fraudsters are well aware of the tricks professional refunders use to ensure that something is ‘refunded’ by the retailer, such as claiming non-delivery. At the heart of the criminal enterprise they targeted is an organization known as “Chin […] We'll explore the current techniques being deployed by abusers and Professional Refunders and share suggestions on what companies can do to track, identify and prevent this type of loss. Twist And Turns In Professional Dec 12, 2022 · Well, the sad truth is that these 'professional refunders' use some of the most basic and simple methods to refund most of the time. 09 December 2024 Professional refunders are helping customers obtain highly desirable items at a fraction of the cost. Nov 6, 2022 · Savvy professional refunders have found that there is more money to be made acting as mentors for newbie fraudsters than actually going out and committing fraud for other people. At least she is getting her shopping fix without spending any money. I guess that makes sense, there are people who want all this free information and aren't really willing to pay those who work our butt off to create it. Nov 30, 2008 · Professional refunders! That sounds like my wife. This Is A First Party Fraud Game Changer 🔥 - The largest retailer in the world is launching a legal blitz on Professional Refunders by using a "Napster-style" approach of going after their Sep 21, 2020 · Professional refunders are helping customers obtain highly desirable items at a fraction of the cost. Check out this post where one Car Gang explains how they have mastered the process of the car site. Either he’s using you as a money mule to transfer stolen funds or this is just an !advancefee scam (even if you haven’t gotten to it yet). Dec 30, 2024 · Sajed Al-Maarej, a 27-year-old man from Dearborn, Michigan, has been sentenced to three years in prison for orchestrating a massive fraud scheme that caused over $4 million in losses to retailers nationwide. Professional Refunders Are Fraud Hitmen For Hire If you don’t have the nerve to lie to online merchants about a package you “never received” – don’t worry. Professional refunders take friendly fraud to a new level as they manipulate retailers into giving a full refund, replacement, or both. Stop professional refunders from stealing your revenue with Tailed FTID Fraud Prevention. Only Trusted Boxer: @Eddymorph1 MembersOnline • Eddymorph1 ADMIN MOD Sep 13, 2019 · Forum Market Place User Services [WTB] Looking for professional refunders who can fix a failed refund from Urban outfitters 🧨welcome to Nuked Refunds🧨we provide with professional refunders and we will help you get a BIG discount and save HUGE amount of money in the easiest way possible ️we are a community and provide fast services. In short, "professional refunders have industrialized friendly fraud and made it accessible to people that would have never even considered it before. We can get you a refund issued without you having to buy any replica :) we’re professional refunders The Refund Mafia: Amazon Takes On Chin Chopa Amazon took aim at professional refunders and the customers who use their services this week. Nov 6, 2023 · Just like professional refunders, this “Car Gang” is successful because they understand exactly how to exploit the car sites policies.