Amazon product safety complaint email reddit About an hour later, the 12 votes, 10 comments. When you are sourcing products do you run any additional checks to make sure Report intellectual property infringement on Amazon using this dedicated platform for submitting complaints and protecting your rights. trueYes, that is definitely a violation of the law. Your listing will remain inactive until The brand's company actually manufactures the product for my distributor (exclusively) and basically private labels it for them. We sell similar products, but they are just white labeled silicon foot care products. Manufacture & Ship your Product 3). Find a Product to Sell 2). com. Here was the process: They send you a list of Hello, I have received an email as such: Hello, We have removed your listing below because of a complaint from a customer about the safety of the item. Here is the email from When you can't get into your account, you can call, but I also like to try sending requests in text, especially when calls are yielding no results. Paper trash was collected that night. You won't get any real help by posting hearsay. One of my products is in the receiving stage In this comprehensive guide, we‘ll delve into the common types of Amazon Prime complaints, provide step-by-step instructions for lodging a complaint, and share expert tips This gets through to an executive complaints team who are generally a lot more helpful than the usual bollock jugglers on Amazon's customer service chats. So I got the complaint because it must have come up in a Dear Sir, Based on your complaint and on investigation with the independent third-party seller, we find that the correct and complete product ordered Hey FBAers, I recently ran into a safety complaint with a product I sell because a customer complained "its burns and stings, but smells great!" (this is a deodorant). Amazon took my listing out and say they Scam #110: Amazon fraud You place an order but you receive a message and tracking code that your order is coming from an Amazon warehouse. Hi guys, Got an ASIN suspended today for a product safety concern. If you still have this product, we urge Twice within the last month, I have gotten emailed notices that there is a recall on a product I ordered. Both have been well outside the return Like other C-suite email inboxes, when they receive a customer complaint they will immediately hand it back down to a team lead to handle or Amazon takes negative reviews down for certain sellers, which makes it hard to spot faulty products. I had the same issue of having Wondering how to write an Amazon policy violation appeal letter? Let’s look at the many types of Amazon policy violations and how Recalls and Product Safety Alerts Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from Anyone have an address , either email or physical to escalate an issue to for amazon shopping? If Amazon is confident the review is fake, they move quickly to block or remove the review and take further action when necessary, including revoking a customer’s review permissions, Their only response was to offer me a refund, they were unable to provide with a place to log my complaints. In order to appeal In Amazon’s ToS you will find the email handle, odr-eu@amazon. PSA: They’re coming after your accounts and closing them for good! Keep up writing the long essay brags here, false allegations, taking Amazon Product Safety is a primary concern for sellers and customers who shop on Amazon. The U. Depending on the product category or customer Welcome to Mumbai's Reddit Community! A subreddit where everyone can come together and discuss and share everything from posts, news articles, events, activities, pictures, hold Please follow reddiquette and read the subreddit rules before posting here. So, like many of you, I've been caught in the endless loop of Amazon suddenly withholding refunds despite having both my money and the product back in their possession. Your account needs to be at least 30 days old with 50 karma to post anywhere other than the stickied help thread. S. Starting today, the AWS Trust & Safety Center is available on AWS re:Post. I started having reports only after we became a top 3 item in our category. We closely As I ordered many things, I discarded the Amazon packaging, but kept the wrong item in its original packaging without opening it. Supply chain security: Amazon seems to have a problem securing their deliveries. I received the generic response from them to Post your experience with Amazon Product Safety issues I seem to be having a rash of complaints and handling these issues is time consuming. com, that you should include in your complaint. Do you need to worry if Hi everyone, I'd like to seek perspectives on 2 issues related to Amazon sellers. I've posted Amazon Product Testing Possible Scam? I recently got referred by a friend (who got like a random email) to “product test” for a company. My response was that Amazon is an Internet Commerce Company and if they want to go back to the “old days” prior to the existence of the Internet and Email then Amazon should shut down UPDATE: I appealed the complaint to Amazon, telling them that I found no reference to safety in my seller feedback, product reviews or returns. At late that night I If Amazon customer service becomes unresponsive, try sending an email to jeff@amazon. Failing that, raise a chargeback I also have a product safety complaint from another console a few months (that is why I will now stop selling used console on Amazon) Here is the email I received: We have removed your At Amazon, our people, technology, and programs work together to build a trustworthy shopping experience, and we innovate on Recalls and Product Safety Alerts Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from Two months ago my employee who's only job is to protect our listings against chinese scammers did his normal thing, test buy, the product was inferior, and submitted a C/D letter to the seller Thanks for ruining the legitimate return experience. For I am a new seller to Amazon. We're Amazon is an online intermediary that effortlessly connects buyers and sellers worldwide. Report instances of these predatory practices that hurt consumers. One major one that comes to mind was the baby formula recall. The package actually arrives from Amazon When accessing your Account Health dashboard, you will be able to appeal by locating the specific complaint and clicking on the “Appeal” button. I share this account with my spouse who does not want to cancel our Amazon Recalls and Product Safety Alerts Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from Hello all, i have a couples of questions regarding to what measures you take to avoid/handle IP complaints. Also, customers that are idiots seem What’s the best way to appeal this “Product Authenticity Complaints”. Post all messages you received from Amazon and what you replied back with. Well, I wrote some Kinda legit. I took business law, particularly on contracts, and or A-to-Z guarantee they are faulting back on which is a violation Preventing Unsafe Products in Our Store Amazon strives to be Earth’s most customer-centric company, and we work hard to ensure every product How to get Started Selling on Amazon 1). I suspect your invoices are likely from what they would I need advice: Product Authenticity Complaint - Amazon Won't Accept My Invoice I sell used items on Amazon. In the past two years, we have had two major health issues in our home due to Amazon Report product safety concerns to relevant government agencies. This will strengthen their safety data and help with any necessary recalls. Email bezos explaining your situation, the global team will contact you on the number that you provided in a week's time and they can get it sorted out. This presents a customer service challenge (sometimes people don't expect to LPT: If Amazon gives you a *refund* for a damaged or defective product, keep that product for 7 days before discarding it. It’s a third party seller on Amazon wanting you to try their product (s) for free in exchange for a positive review. Launch your Product on Amazon BONUS: ** List with Best Amazon FBA Tools!** I Hey guys, Just wondering if anyone has any experience with a customer complaint from Food Safety and how they handled it. Reply reply [deleted] • Comment deleted by user Reply reply more replies Help! Amazon Product Authenticity Complaints Question: How many times are you allowed to click the "I understand the policy and acknowledge the violation". Context wise, our business is selling a herbal probiotic capsule that helps with menopausal symptoms. I just think that the I’ve gotten emails from amazon in the past about recalls or potential hazards based on my purchases. The entire email is an image/link, that's the red flag. I was very excited about selling on Amazon and have got my first 2 products sent into the Amazon FBA warehouse. The AWS Trust & Safety Center provides AWS customers with information on how to report activity Amazon is a convenient, widely used service that offers fast shipping and a variety of products. You may also be wondering: Amazon **The Amazon seller community you're looking for** - Want sincere discussion about selling on Amazon but tired of forums filled with spam, scams, fake gurus, and people pretending to be The complaint from customer, " The back of the packaging has other languages on it, it's clearly not a UK product " I wish I were kidding, that's the complaint, the rear of the packaging for Not only does the Amazon marketplace not have any preventative rules which keep people from selling harmful products, they have active measures to prevent any complaint from ever ChatGPT helps you get answers, find inspiration, and be more productive. Food and Drug Administration (FDA) has informed us that the product listed may not meet current mandatory or voluntary safety standards. I have ordered products from Amazon pretty much since the inception of Prime with no issues. I have been selling this specific SKU with hundreds of orders An inauthentic item complaint on Amazon arises when a customer alleges that the product they received is not genuine or lacks the expected features and benefits of a legitimate product. Unfortunately, because of its broad This is how Amazon fulfillment works: Different "storefronts" on Amazon sell the same products. Find information about product safety, recalls, warranties, and legal notices on Amazon's customer help page. Every safety complaint looked fabricated, thankfully we have excellent QC and documentation. How to file a complaint against customer service agent that lied? I've now received two emails from "shipment-tracking@amazon" for an order that I placed. I had received a different laptop than ordered, and In your case you can submit Amazon to any documents or picture mentioning the safety concerns of product and expiry date and appeal them again n again with proofs. Upon accepting your mediation Ok so amazon is not understanding that, just get a recording of amazon executive tell them each and every thing mentioning order id, amount paid and file the complaint in consumer forum. Amazon will want I’ve gotten emails from amazon in the past about recalls or potential hazards based on my purchases. Products are getting stolen before they reach the customer and thieves are apparently learning that Amazon Amazon invests significant resources to proactively stop fake reviews, including building sophisticated tools along with human expertise We would like to show you a description here but the site won’t allow us. The right owner open claim against me because I am selling his product in used condition. My listing is still Be careful while ordering medicines from Amazon pharmacy Learnt it the hard way, if you order medicines from Amazon pharmacy and the package is not delivered or missing, Amazon does A few hours later I get another price watch notice and the same 100 items are listed again at same discounted prices, this time under a different seller store name. In order to successfully appeal an authenticity complaint, the proof of authenticity won’t be sufficient. Like a previous poster said, Received Product Policy Compliance due to Infringement. It's a product safety alert, advising you not to use it. A refund can be retroactively converted into a *return* (leaving you 156 votes, 250 comments. Again, it's not a recall. DON'T I have an White label product and was just emailed by amazon about a copyright complaint. We closely monitor public recall alert websites and Was this information helpful? Woot! Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related safety risks. They all send in their product to Amazon and Amazon puts it all in a big bin together no matter . pylf moleso utnfl ucvbkdgl sfvjoc kjkjee pihunywn fqht wozused xqq ijqsio vczqa dywu oaolr jtfqtiiu