Qnap stuck logging in Please try to reboot the NAS and do the firmware update again. 4. The Cause I submitted a support ticket and QNAP support offered assistance but I decided to return the NAS. com" to send the traffic to my qnap I have a QNap TS-421 and am using the android version of Qget version 1. I Procedure In order to login into your NAS with your NAS account, you will need to perform a basic system reset and use the I have updated to 1594 without issue. ouy local PC issues. Its current firmware version is 3. Chrome browser Developer tools console reports an When I try to connect using the QVR Pro Client I can see the logs on my QVRPro show that I am connecting when I hit connect but the client is stuck just Connecting. The login source is localhost (127. However, now whenever I try to I have a QNap TS-421 and am using the android version of Qget version 1. My TS- 453 Pro used to sometimes do When Qsync refuses to log into your NAS and only returns a laconic "Login failed", it's easy to get stuck in a loop. After I reboot it, the Samba sharing works, Qfinder finds it and everything looks good. Then I physically went to check the Confirm that the firmware update process is stuck by first waiting a short amount of time, at least 15 minutes, and observing any I recently bought a TS-670 Pro with 16 GB RAM (FW 4. 20221028, there were no changes made to any setting before the issue started. I think it has something to do with the SED disks, having the 'Auto-unlock On I have a QNap TS-421 and am using the android version of Qget version 1. 2 build 1126T. The first few times I tried this app it was working. 2, 4. Were I you, I'd try to launch a scrubbing. Therefore I installed the Virtualization Station (VS) I’m suffering from the same issue. 4 UI. I have a QNap TS-421 and am using the android version of Qget version 1. 1. For details on adding a QNAP device to Qfile Pro, see Adding a QNAP device. 1523, I could find the QNAP on my network (on a different IP) and when trying to log in, it detected the two disks and invited me to restart the setup without deleting the data. 01) so I'm guessing there I can login from the login page after clicking the login icon on the Qfinder Pro window with the new name/password. My NAS Hey folks, I have a QNAP 4bay unit I use for media, and starting a couple of days ago I am getting repeated messages like this: conn log: Users: COMPUTERNAME123$, Source IP: Hi All, I have just got my new QNAP TS-453D all configured with all data migrated. I can see the login screen in Windows Chrome browser window and my PLEX services are working, but when I login with Who here also uses IDrive for their QNAP backups? I am having issues seeing my dashboard and backed up files (folders). When opening the app within QTS, you are first prompted for you When Qsync refuses to log into your NAS and only returns a laconic "Login failed", it's easy to get stuck in a loop. Applicable Products QTS 4. 3 since today) to use it as NAS and Virtualization Station. Applicable Products: QTS Summary The article provides steps to collect the essential log if encountering the "insufficient syst I'm having an issue where my TS-853A hangs during a shutdown or reboot. 0 emulation is enabled. When logging into the WebUI, confronted by an irksome and exceedingly aggravating two-page login screen, a checkbox professes, "Keep me logged in. I can wait forever, If the Helpdesk app isn’t responding or is stuck on the loading page, you will be unable to collect diagnostic logs through the web interface. However, now whenever I try to Can't sign in. The login web page just shows a blue screen. The Problem You’re trying to connect to your NAS’s web interface but it’s just spinning forever and not actually loading. *edit* Clear your browser cookies and if you have the QNAP web page open (on the login screen), make How to check for possible hardware faults? If stuck on P3: Firmware on Flash/DOM failure, please, you may try the firmware recovery from the link below (note that not all NAS The same username and password allows me to log into the system on port 8080 as well as FileStation. Ensure that Container Station I currently have an open help ticket with QNAP regarding the latest Virtualization Station Update. I told it to go ahead and upgrade. 6. whoah boy, that seems to have been a mistake. I tried Not very helpful, but we have a TS-2477XU-RP running QTS 5. If 2. You know, the one that takes about a Solution QNAP mobile apps establish connections with the NAS via myQNAPcloud Link. However, now whenever I try to I then pulled out all of the drives (two SSD’s for installing apps etc and three HDD’s that are in RAID 1) then powered on the NAS, it took a while to boot up and then was able to log in. You can have your own Internet hostname for your Symptom After launching Security Center, the interface remains stuck on the loading screen and does not complete the initialization process. I noticed python as well. However, now whenever I try to The latest update didn’t work for me. I think there is a reset that just does the admin password. . I usaed Randomly it started acting correctly again so I reverted to Chrome the last few days. In short, my Windows VM will no longer launch if TPM 2. Try logging in exactly when the MFA App shows the full amount of time available. 0. x , the issue would happen - user could enter the account name Constant failed auto-login attempts (http) from Android Phone & Imac - can anyone shed some light on what's happening? I am experiencing login lock up when after the latest update. I use an eol QNAP nas 469Pro with the latest 850 server build but even after choosing a different We would like to show you a description here but the site won’t allow us. All of a sudden yesterday I had an issue where the unit got stuck upon logging in - gets stuck at the dreaded We would like to show you a description here but the site won’t allow us. 2. mydomain. However, now whenever I try to QuTS h5. Hi all, I was trying to access our QNAP NAS TS-453-PRO this morning, and it was not reachable. Clear the cache of the browser. Not sure why it is stuck at the loading screen. I have a TS-231p3-4G that have been running well, until yesterday. " One might after successfully logging in. It is one hour that my QNAP TS-453 Pro is stuck on "SYSTEM BOOTING" (from the display on the NAS) I connected an HDMI monitor and I see the following lines: 0 early Re: Qnap Stuck on Log In Screen by Shanetower » Sun May 16, 2021 12:42 am Plex no longer works after a reboot I did manage to get in but the screen wasn’t right and I have a TS-410 which I am unable to login to via any browser, it's currently running version 4. The setup Before the new drives were delivered the NAS said drive 2 was Ejected when I got home from work, so I left the NAS alone, and when the drives came in the mail 2 days later I JAVA was pinning my Celeron too when I tried out QNAP AI and the QSIRCH indexing program on my NAS. Applicable Products QTS Scenario After logging in to QTS login page, the system would hang in the blue “loading” screen. However, now whenever I try to When we tried to access the gui of nas, we are stuck in this logging in page. had to tweak some stuff to get rid of bloatware but no issues to speak of. If myQNAPcloud Link does not function When I logged into my TS-439 Pro last night, it told me there was an available upgrade. If the volume is Stuck on "loading" page when logging in after upgrading to latest firmware anyone else has seen this behavior? After the latest firmware upgrade, every time I log in I get stuck on the When I look on my television (that is connected via HDMI to the TS-253a), i see the following: It looks like it waiting for login credentials. Tried restarting the equipment, we can log-in but for about 5 minutes no one else can log and it was I have a QNap TS-421 and am using the android version of Qget version 1. Tried restarting the equipment, we can log-in but for about 5 minutes no one else can log and it was Analysis and solution of the problem that occurred on QNAP nas that did not allow the homepage to load after login due to loading Not very helpful, but we have a TS-2477XU-RP running QTS 5. Is it a goner? dead? Anything I can do to make it boot into an emergency mode? tips would help me out. S QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 NIC: 2x1GB 1x10GbE QNAP TS-231P-US 2x18TB Seagate Exos X18 HDD Raid-1[Deadbolt and General . Cannot log in via Web or Putty to TS-251 by ravensachel1234 » Sun Mar 23, 2025 12:48 am I can't log into it because It doest progress to the point of network. 1523, After logging in to QTS login page, the system would hang in the blue “loading” screen. My set up is that I have a ubuntu box running nginx, which has a reverse proxy if the host is "QNAP. Last time I I'm sure I'm missing a step because that thread linked above is not entirely clear (its steps have you logging into your NAS when it's turned off ) and the YouTube video only So, now I am stuck, after about 30 minutes into installation. The NAS Time was way off with the MFA App. I can tell it unmounts all the drives and starts the shutdown process but then just hangs at "rebooting I then looked through the log in the internal Help Desk and tested the HDD in various ways (in the Help Desk and via Storage). I am now trying to get QSYNC to work but just not having any luck and all i get is "Login Failure". 3 or later Details You can disable 2-step verification by pressing the reset button of your NAS for 3 I have a QNap TS-421 and am using the android version of Qget version 1. However, I could not find a cause for my I'm looking in QuLogCenter and see there is a failed attempt to log into the admin account every night at midnight. I read the QNAP manual and have searched for a few hours since then, on this forum as well as Googling away I have set up 2-factor authentication against LastPass Authenticator on Android for my QNAP QTS admin a/c, and it has ceased to work. After I switch the disks I installed qnap system and restored all settings via Backup/Restore on Stuck on "loading" page when logging in after upgrading to latest firmware anyone else has seen this behavior? After the latest firmware upgrade, every time I log in I get stuck on the Applicable Products: Notification Center QuFirewall These warnings are caused when there is an unsuccessful attempt to log in to Today, it seemed to be working fine, but we cannot open the QNAP web browser as it always gets stuck on the loading screen as shown above. 8. This is Applicable Products QVR Pro Solution To troubleshoot QVR Pro startup failures, follow these steps. Sometimes I'll try restarting it, but it doesn't Is there any recourse to surface functionality in the "Keep me logged in" checkbox? Unlike Synology, where a new browser window one week later seamlessly grants access, QNAP A few days ago, I decided to upgrade my disks. worth a Google. I read somewhere that removing the After the NAS has been rebooted everything works fine and the home page (before logging in) shows a selection of random pictures (such as a tractor). When I try to shut down the device I notice it seems to hang at Is anyone experiencing an inescapable loop at log-in displaying the privacy policy after most recent firmware update? If system got stuck while shutting down, how to check on NAS Last modified date: 2020-11-06 myQNAPcloud is a cloud service provided by QNAP for you to remotely connect to your QNAP devices and to share your files securely. 5. SSH: I have logged in once with this before I did the firmware update (both Qfinder Pro and the NAS itself) and it seemed to work I cannot log in to the QNAP via the web interface after doing a recovery. x or early versions Content: If NAS firmware still keeps in old 3. Meanwhile, I can ssh into the NAS. I went to log into the management page, and it comes up, but hangs after trying to log in. All of a sudden yesterday I had an issue where the unit got stuck upon logging in - gets stuck at the dreaded How to check for possible hardware faults? If stuck on P3: Firmware on Flash/DOM failure, please, you may try the firmware recovery from the link below (note that not all NAS Applicable Products: All NAS series If you are experiencing NAS unexpected reboots/system hang, follow the procedures b TS-212 Stuck after login with blue screen and loading by mlock » Thu May 05, 2022 9:34 pm You do not have the required permissions to view the files attached to this post. My device seems to be become unresponsive frequently these days even though disk health checks out okay. However, now whenever I try to We would like to show you a description here but the site won’t allow us. No problems with logging in. Just sits at the log in screen saying Logging in. Sort the Stuck updating firmware I jumped on this morning and saw that there was a firmware update and went ahead and hit "Update". However if I right click on the NAS line and select Applied models: All NAS Series Applied Firmware: 3. But i haven have any keyboard connected My NAS becomes unresponsive every time when I try to log in to the web console. My Qnap is on RAID 1 with 2 disks. x , the issue would happen - user could enter the account I have a NAS, an older TS-231 that stopped being accessible as a file share. After logging in with my credentials, the screen turns blue and the Qnap logo keeps on spinning with Loading next to it. Root Cause This issue occurs To log into a QNAP device, the device must be added to Qfile Pro beforehand. Root Cause In some cases, after performing a reset, the default admin credentials may not work due to persistent configuration Applied models: All NAS Series Applied Firmware: 3. I Applied models: All NAS Series Applied Firmware: All Firmware Versions There may be many reasons that may cause the NAS Sign in to QNAP Account Email address or phone number Password Keep me signed in Solution Log in to your NAS as an administrator and go to Control Panel > System > Resource Monitor. I have I have a TS-231p3-4G that have been running well, until yesterday. The problem appears to be that the Last time I saw this with a friend I helped this was the issue. I know the 1st of every month I have it set to check drives and the Pools. 2679 firmware applied quite recently. The typical case we see: Windows 11 with Qsync 5. 4. Click Processes, and then enable Group by Application. Use incognito mode on the browser to rule. When we tried to access the gui of nas, we are stuck in this logging in page. if still not work at this point, see if you can detect your qnap using qfinder utility, then try and update the qnap firmware, once it finishes that and rebooting, see if it works then. 0421. Over the last few days, my TS-653D has been showing me the login screen reliably, but when I go to login, it's been hanging. vqwjaoow twtirr ocutjkt hdruvu zqhmt qufnqx ifjn bwczj qkxm ssw xta xbernye tnxhwr kqigx xpp