How to report unsafe product on amazon. Start Selling On Amazon© 1999-2025, Amazon.
How to report unsafe product on amazon , a global e-commerce company with $575 billion in revenue. Nov 8, 2020 · Author Topic: How to report an unsafe electrical product ? (Read 4512 times) 0 Members and 1 Guest are viewing this topic. Our Recalls team monitors for, identifies, and executes recalls and safety alerts related to products sold or previously sold on Amazon. May 8, 2024 · There comes a time when you have no choice but to report a fellow amazon seller. Feb 11, 2020 · A major Wall Street Journal investigation recently revealed that Amazon has listed “thousands of banned, unsafe, or mislabeled products,” from dangerous children’s products to electronics Aug 23, 2019 · Hundreds of “banned” goods still for sale on Amazon, report finds WSJ report finds “flea market” environment with scant oversight for merchants. Here’s how to ensure what you’re buying on Amazon is safe. It's not a general Amazon help or gripe forum and you're not contacting Amazon by posting here. CPSC searches for new and used products that pose a safety hazard and should not be sold. Basically I want to know if you can report someone for unsafe driving even if this person is likely not in the same DSP. Do not use this site to report events presenting an immediate threat to life or property. Apr 16, 2024 · What is an Amazon product listing violation? A listing violation happens when a seller breaks Amazon’s guidelines on Selling Policies and Seller Code of Conduct for listing products on the site and marketplace. In a unanimous vote, the Commission determined that Business registration and product reports Business owners only – register to report unsafe products, receive notifications, and respond to unsafe product reports. com, Inc. Put warnings on the product detail page. Our Product Safety Team investigates and acts on reported safety complaints and incidents to protect customers from risks of injury related to products sold on Amazon. Sep 9, 2024 · Recently, the Consumer Product Safety Commission unanimously determined that Amazon may ultimately be liable for notifying you about unsafe or defective products and providing cash refunds or Jan 23, 2024 · As Amazon welcomes more third-party vendors, shopping requires vigilance. As a brand owner and seller on Amazon, you are expected to follow these guidelines in order to create a safe and positive buying experience for customers, as well as protect your own Aug 1, 2024 · The decision stems from a suit by the Consumer Product Safety Commission over products sold on Amazon that the agency found to be unsafe, including children's sleepwear and carbon monoxide detectors. com. If you require emergency assistance, please contact your local authorities. Is there a way to report completely unsafe products! Babies should never have pillows! I'm a former paramedic/ER nurse (I just started a Telehealth position last week) and this picture makes me want to puke. The federal safety watchdog is suing Amazon to stop. I got the license number of the van they were driving (sadly a rental which is likely how they are gonna get away with it anyways) i was also in a rental so i didn’t have netradyne to record it. May 23, 2022 · Here you will read everything about Amazon ASIN suspensions, how we can resolve and prevent them from happening. Aug 23, 2019 · Amazon is reportedly selling thousands of products that are mislabeled, banned, or declared unsafe by federal agencies, according to an investigation from The Wall Street Journal. Amazon has been deemed responsible for dangerous or faulty products sold by third-parties on Amazon. gov; or call CPSC’s toll-free hotline at: (800) 638-2772, or at: (800) 638-8270, for the hearing and speech impaired. Last year, they made up 62% of the platform's total sales. Report unsafe car seats and related products: Have you seen a non-compliant product? Report it to these governmental agencies. Nov 4, 2025 · Learn how to report counterfeit products on Amazon with a step-by-step guide. Nov 7, 2024 · Why Amazon, Temu, Walmart, and Other Retailers Aren't Responsible for the Safety of Many Products on Their Websites The companies often rely on outdated laws to shield themselves from liability Aug 21, 2025 · Why So Many Dangerous Products Are Sold on Amazon — And What You Can Do About It Third-party sellers, weak oversight, and injured consumers: KBD Attorneys continues to expose the risks of defective Amazon products Over the past two weeks, we’ve shared warnings and legal insights about a serious consumer safety issue: dangerous products sold on Amazon that are injuring people across the Select "This product or content is illegal, unsafe or suspicious" to report suspicious activity, Follow the prompts to enter details about your issue and submit. Jul 27, 2021 · An essential guide to product recalls in the United States, recent recalls, how to avoid recalls, dangerous product reporting, and more. Jul 31, 2020 · Dangerous products are an unfortunate part of our everyday lives. Reporting such listings is crucial for maintaining the integrity of the platform and protecting other consumers. If you have new information that was not previously disclosed, please submit a new report with additional information using the relevant reporting feature. To prevent potential health and safety risks, Amazon gathers dangerous goods information related to any products sold on Amazon. This guide covers how to fix incorrect listings, avoid disruptions in sales, and ensure compliance with Amazon's safety standards to prevent your product from being flagged as hazardous on Amazon Seller Central. For order questions, go to Your Orders instead of submitting a report. For more Oct 17, 2024 · WASHINGTON, D. recalls. Jul 30, 2024 · Amazon forced to recall 400K products that could kill, electrocute people People may still be using unsafe products that Amazon sold and resold. Many are still on the market Jul 15, 2021 · The Consumer Product Safety Commission said the giant online retailer had to accept responsibility for the potentially unsafe products listed on its platform and recall them. This article aims to help you understand what it means when a product has been recalled, how to report an unsafe product, what kinds of risks are likely to lead to a recall, and how to respond or recover damages if you have been the victim of a dangerous recalled product. The following resources can be used to help. Feb 11, 2020 · A major Wall Street Journal investigation recently revealed that Amazon has listed “thousands of banned, unsafe, or mislabeled products,” from dangerous children’s products to electronics Mar 17, 2025 · Amazon claims that it is just an intermediary and logistics provider for third-party sales, similar to a delivery service, not a distributor or retailer that has a legal responsibility to carry out recalls. Here's how to spot them on e-commerce platforms like Amazon. The Wall Street Journal Jan 21, 2016 · Here's how to report damaged packaging or bad packing, or leave other packing or packaging feedback, at Amazon. This guide explains how Amazon manages product safety recalls and what you can do to both comply with these and reduce the risk of product recalls on Amazon in the first place. Last week, federal regulators ordered Amazon to notify customers about hazardous products sold through the online marketplace Jan 24, 2025 · Learn how to resolve hazmat or dangerous goods classification issues on Amazon. Oct 22, 2024 · If a product was unsafe, for instance, you can report it at saferproducts. You can also visit this Amazon logistics website for more info about how to report an Amazon driver. Forum Lounge I have this question too + 31 9 Answers17525 Views Top Rated Answers Jen C. Consumer Reports explains what you need to know. So, how do you actually Oct 18, 2023 · I have spent the past 15 minutes trying to find a way to report a product being sold by Amazon that is both illegal and dangerous. If you suspect that a product for sale on Amazon is stolen, contact Customer Service. How does the field monitor e-commerce sales of consumer products? We have a dedicated e-commerce team that monitors websites for recalled and banned products listed for sale. Jan 29, 2025 · The largest online retailer in the world has some new rules to follow. or its affiliates May 26, 2022 · Thinking about selling products on Amazon? Take proper precautions to ensure your products aren’t placed in the Amazon hazmat category. We spoke with experts about how to avoid phishing scams, counterfeits and more and shop safely. I'm also aware of instances where you reported violations through the Forums, but no action was taken. Sep 10, 2020 · Dozens of Amazon’s own products have been reported as dangerous – melting, exploding or even bursting into flames. If you believe that any product, seller, or activity is suspicious, follow these steps to report it. Jul 4, 2023 · How to Report an Amazon Delivery Driver Amazon does provide a customer service hotline (1-888-280-4331) for those who witness or experience an accident involving one of their drivers. Jun 24, 2025 · Determine which products are considered HAZMAT, find out how to check for HAZMAT status quickly, and learn about HAZMAT policies. "Encountering unauthorized or misleading product listings on Amazon? 📢 In this video, we’ll show you *How to Report Product Listing Violations on Amazon* and protect your brand, reputation Jan 3, 2025 · Wondering how to report an Amazon driver for reckless driving or theft? This guide covers the process in the US, UK, and Canada, ensuring your safety and the integrity of deliveries. Further, Amazon can also take action when it identifies unsafe products, sometimes resulting in recall orders. Start Selling On Amazon© 1999-2025, Amazon. Aug 20, 2025 · How to Report a Product on Amazon: A Comprehensive Guide Navigating the Amazon marketplace can be a rewarding experience, but occasionally, you might stumble upon a product listing that seems… off. Jun 27, 2024 · Amazon will directly pay most valid claims under £1,000, but only incidents that occur within a year of the date of purchase are covered. or its affiliates Aug 23, 2019 · The report found more than 4,000 listings for products deemed to be unsafe, banned or mislabelled. To report a suspicious phone call, message, or other scam Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams. The spotlight intensifies on product safety and compliance. Sep 6, 2019 · Others expressed frustration as they feel Amazon is doing little to punish unfair competition practices, which allows unsafe products to proliferate on its platform. The recent CPSC decision, holding Amazon accountable for product safety, emphasizes that Amazon can no longer claim to be just a marketplace without liability. “Today’s vote to file an administrative complaint against Amazon was a huge step forward for this small agency,” says Jun 23, 2020 · This forum is for customers to help other customers with Amazon digital devices and digital products. Accordingly, the Commission ordered Amazon to take certain notification and corrective actions. Jul 31, 2024 · In a significant decision by the U. Consumer Product Safety Commission (CPSC) unanimously issued a Decision and Order, concluding its administrative litigation with Amazon. That's the U. C. Feb 11, 2025 · Find out how to report unauthorized sellers on Amazon and secure your items and brand on the marketplace. Contact sellers and manufacturers for more information. Use the Report an issue with this product feature to let us know of any issues with a product, content, or product page. Consumer Product Safety Commission. Jan 19, 2024 · How To Report A Seller on Amazon The Amazon platform hosts around 2 million third-party sellers. Government recalls. Does anyone know how I do this? Amazon is committed to providing a safe and trusted shopping experience. Consumer Product Safety Commission (CPSC) today issued a Decision and Order against Amazon. Find out more: How to shop safely online - and avoid dangerous products What is Amazon's A-Z guarantee? Dangerous goods identification guide (hazmat) Dangerous goods (also called hazmat) are substances or materials that may pose a risk during storing, handling, or transporting because they contain flammable, pressurized, corrosive, or otherwise harmful substances. Preventing Unsafe Products in Our Store Amazon strives to be Earth’s most customer-centric company, and we work hard to ensure every product available in our store is safe and compliant with our policies. or its affiliates Amazon sold 400,000 of those hazardous CO₂ detectors, pajama sets and hair dryers between 2018 and 2021, as documented in an administrative complaint against the company by the Consumer Product Jan 4, 2025 · Learn about products that are classified and regulated as dangerous goods, prohibited products, and Amazon’s compliance requirements. Consumer Product Safety Commission (CPSC) today filed an administrative complaint against Amazon. The Result: Thousands of Banned, Unsafe or Mislabeled Products In concerning situations, we may do the following: Remove the product from the our store. CPSC works to save lives and keep families safe by reducing the unreasonable risk of injuries associated with consumer products and fulfilling its vision to be the recognized global leader in consumer product safety. Protect your brand and maintain listing integrity. We also work to ensure people are informed about product safety hazards, and empower them make safe choices and push for market and policy change. Amazon's notice dispute form is intended for notice submitters that wish to dispute Amazon's decision regarding their report of an illegal product or content. When that happens, you deserve to know how to go about doing that, which this guide hopes to achieve. Report product safety concerns to relevant government agencies. For more information on reporting these, go to stopfakes. Consumer Product Safety Commission (CPSC) on Tuesday Aug 8, 2024 · Amazon Prime scams targeting shoppers are common. Amazon’s teams and technology detect and prevent product safety risks by confirming listings meet relevant safety requirements, and we partner with leading consumer advocacy groups to To provide better service in alerting the American people to unsafe, hazardous or defective products, six federal agencies with vastly different jurisdictions have joined together to create www. CPSC reviews all submissions carefully. How do I report an unsafe product? The first step is reporting the incident to CPSC. gov -- a "one stop shop" for U. Your report could help save lives. Perhaps it’s counterfeit, inaccurate, or even dangerous. Jul 14, 2021 · WASHINGTON, D. S. Aug 23, 2019 · Hundreds of “banned” goods still for sale on Amazon, report finds WSJ report finds “flea market” environment with scant oversight for merchants. Jul 30, 2024 · Amazon must notify customers about and remove products deemed dangerous that it sells through its website, federal regulators ruled Tuesday. Take other actions depending on the situation. This form is not an emergency service. Follow these simple steps to ensure the best possible resolution for your delivery experience. (Amazon Staff) April 29, 2021 at 2:55 PM Feb 2, 2023 · How can I report if a product is defective or unsafe? Reporting that a product is unsafe or defective helps keep other consumers safe. However, you can help protect yourself, your family, your friends and your community by learning the right way to report potentially harmful products. These products included mislabelled pain relievers, dangerous children’s toys, and helmets that Sep 5, 2024 · Hello Sellers,I've noticed numerous inquiries on the Seller Forums regarding how to report issues such as incorrect product detail pages, seller abuse, PDPs not matching the actual product, or intellectual property violations. Apr 15, 2024 · In this article, Florian Roth from AMZ Compliance shares his experience in finding and reporting non-compliant products directly to Amazon. com, the world’s largest retailer, to force Amazon to accept responsibility for recalling potentially hazardous products sold on Amazon. But just because you can get a product quickly via the ecommerce retailer doesn’t mean the product is guaranteed to be safe. Apr 29, 2021 · I can't get anyone from Amazon to help. Use one of the To report stolen goods The sale of stolen property is illegal and strictly prohibited in Amazon. com after a unanimous vote by the U. Report an unsafe consumer product to CPSC online at: www. . Consumer Product Safety Commission (CPSC), Amazon has been held legally responsible for defective and unsafe products sold by third-party sellers on its platform. Aug 20, 2023 · This guide explains what Amazon sellers must know about third-party product testing rules, safety standards, and test report submissions. Jul 9, 2025 · CR pushes manufacturers and the government to recall unsafe products and eliminate unsafe designs. Select "This product or content is illegal, unsafe, or suspicious" to report suspicious activity. – The U. Use one of the methods on this page and where requested please file a report with your local law enforcement agency. Jan 28, 2022 · Navigating through a government website may sound tedious, but here are some tips on how to be notified about and report unsafe products in your home. Let me clarify the process of using Amazon's reporting portal and Jul 14, 2021 · The Consumer Product Safety Commission wants Amazon to recall hundreds of thousands of potentially hazardous products sold on its website. The CPSC ordered Amazon to recall more than 400,000 unsafe products in July 2024, after more than three years of adjudication. Nov 7, 2024 · WASHINGTON, DC — Consumer Reports (CR) released a report today calling for stronger laws and consumer protections to hold online marketplaces—like Amazon, Temu, and Facebook Marketplace—accountable for unsafe products sold on their platforms. Sep 8, 2025 · Amazon acts on recall orders from the authorities in the countries and markets where it operates. Follow the prompts to enter details about your issue and submit. Follow the tabs above to obtain the latest recall information, to report a dangerous product, or to learn important safety tips. Oct 26, 2024 · Counterfeit products, especially medicines and safety gear, can be dangerous. So you can focus more on selling your products. The Decision and Order outlines steps Amazon must take to Sep 23, 2019 · You can buy just about anything on Amazon. I want to know how to report a driver. This can cause a baby to suffocate! I almost want to get one to write a review about how unsafe it is! Aug 28, 2024 · The Commission also determined that notices and refunds Amazon had, without CPSC involvement, provided to purchasers were not sufficient to alert consumers to the potential hazards presented by the products. SaferProducts. gov. Jan 24, 2025 · If you experience a defect or dangerous product, report it to the manufacturer, report it to the Consumer Product Safety Commission and report it to Amazon, even if you didn't buy it there. Amazon lists thousands of banned and unsafe products Amazon News Dangerous products for sale on Amazon The platform was found to have 4,152 items that were deemed unsafe by federal agencies, labeled misleadingly, or banned by federal regulators by a report from The Wall Street Journal. Shop with expert advice from George Clark in their latest video Unsafe product. Customer Service issues will not be resolved through this web form. or its affiliates Jul 30, 2024 · A US safety regulator announced Tuesday that it voted unanimously to hold Amazon responsible for faulty or unsafe products sold by third-parties on its website and app. Sep 12, 2024 · Consumer Reports: Amazon’s Recall Rules As Consumer Reports explains, the pressure is now on Amazon to better notify shoppers of potentially defective, dangerous, and recalled products sold on Aug 23, 2019 · Amazon Has Ceded Control of Its Site. CPSC has received seven reports of the electric scooters overheating, smoking, melting, or igniting, with one ignition resulting in a fire causing a burn injury and substantial Jul 15, 2021 · The US Consumer Product Safety Commission says Amazon is selling hazardous products to its customers. In this episode, Chris and Leah share key observations and practical advice on navigating these new challenges, emphasizing the importance of providing concrete proof of Report intellectual property infringement on Amazon using this dedicated platform for submitting complaints and protecting your rights. Nov 5, 2023 · Learn how to report an Amazon driver for any issues or concerns. Read on to find out exactly what Amazon’s A-Z guarantee covers, and how to report a dangerous product. They need to hear from caregivers and CPSTs to know what’s going on in the field. Consumer Product Safety Commission (CPSC) is warning consumers to immediately stop using Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters because they pose fire and burn hazards. Recalls and Product Safety Alerts Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related safety risks. This will strengthen their safety data and help with any necessary recalls. Jul 14, 2021 · Amazon Ordered to Develop Remediation Plans to Notify Purchasers and the Public and to Implement Remedies to Remove Products from Consumers’ Homes WASHINGTON, D. – Today, the U. We closely monitor public recall alert websites and receive notifications from vendors and sellers. Jan 17, 2025 · Amazon Ordered to Implement Notification and Refund Remedies for Products Distributed by Amazon WASHINGTON, D. or its affiliates To report issues with products, orders or deliveries, please use the 'contact us' page on your Amazon account. Get tips for selling potentially dangerous products on Amazon FBA. Feb 3, 2025 · The European Union plans to take action against illegal and dangerous products sold on retail marketplaces like Temu, Shein, and Amazon Marketplace. Report an Unsafe Product Protect your family and your fellow Americans by reporting unsafe products to CPSC. To report stolen goods The sale of stolen property is illegal and strictly prohibited in Amazon.
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